Forward Deployed Engineer (Senior/Staff), AI Delivery Team

West Monroe; Town of Tonawanda (NY); On-site; USD 258,800 - 304,200; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan

Employee stock ownership program

Unlimited flexible time off

Paid parental leave

Job summary

A leading consulting firm is seeking a Forward Deployed Engineer in New York to design and deploy operational intelligence solutions. The ideal candidate will have over 5 years of experience in software engineering, proficient in GraphQL and PostgreSQL, and loves building systems from the ground up. Responsibilities include developing full-stack solutions, collaborating with users, and improving client operations. The role offers a dynamic work environment with opportunities to innovate and lead on client projects.

Qualifications

• 5+ years of experience in software engineering, platform engineering, or a related technical role.
• Production experience with GraphQL, Neo4j, PostgreSQL, Python, TypeScript/React, Erlang, Golang.
• Ability to operate autonomously in fast-paced client environments.

Responsibilities

• Design and deploy operational intelligence solutions for clients.
• Build full-stack solutions, including services, APIs, applications, and dashboards.
• Create reusable engineering patterns and deployment approaches.

Skills

Clean code practices

Problem-solving

Team collaboration

Full-stack development

Experience with REST APIs

Client stakeholder interaction

Education

5+ years experience in software engineering

Tools

GraphQL

PostgreSQL

Python

TypeScript/React

Docker

Terraform

Job description

Are you ready to make an impact?

At West Monroe, we believe the next generation of consulting will be built by small, highly capable teams that ship real software, solve hard problems, and create measurable value quickly. We are hiring a Forward Deployed Engineer to build and deploy Operational Intelligence solutions for clients.

About the Role

You will play a leading role in designing, building, and deploying software in client environments. You will work across infrastructure, integrations, data, workflows, and applications. You will move from problem definition to prototype to production, often in close partnership with users and stakeholders.

You will also contribute to the development of repeatable platform capabilities and reusable technical assets that can be applied across engagements.

What You Will Do

• Build and deploy leading-edge operational intelligence platforms and products that turn fragmented data and workflows into practical, usable systems that improve client operations and drive measurable business outcomes
• Partner with world‑class engineers and product leaders to shape technical solutions, improve delivery approaches, and strengthen what we build over time
• Develop full‑stack solutions, including services, APIs, applications, dashboards, and intelligent features that help users understand and act on business data
• Integrate client systems and build the data pipelines required to unify information across operational and analytical environments
• Design and implement workflow automations that coordinate actions across people, systems, and processes
• Work directly with users and client stakeholders to understand needs, test ideas, and refine solutions based on feedback
• Support systems in production by monitoring performance, resolving issues across the stack, and continuously improving reliability
• Help create reusable engineering patterns, deployment approaches, and software assets that strengthen future client delivery
• Document architectures, operational procedures, and handoff materials so client teams can own and extend what has been built

What We Are Looking For

We are looking for engineers who care deeply about building.

You Are Likely a Strong Fit If

• You write clean, production‑ready code and care about the craft of software engineering
• You like building from zero, not just maintaining existing systems
• You are energized by hard, unfamiliar problems and can learn quickly when needed
• You are comfortable working across different architectures, codebases, and business contexts
• You can balance speed and quality without becoming rigid about either
• You want to work closely with users and understand whether what you are building is actually useful
• You are comfortable operating with ownership, ambiguity, and a high degree of trust
• You want to help shape not just project outcomes, but how a team builds and delivers over time

Qualifications

Required:

• 5+ years of experience in software engineering, platform engineering, or a related technical role with significant hands‑on building.
• Know how to work as a team, write kind and maintainable code, and are excited about the end user, not just engineering for the sake of engineering.
• Production experience with GraphQL, Neo4j, PostgreSQL, Python, TypeScript/React, Erlang, Golang.
• Experience integrating multiple third‑party systems via REST APIs, webhooks, event‑driven patterns, custom connectors, and batch processes.
• Ability to operate autonomously in fast‑paced, ambiguous client environments with minimal supervision.
• Ability to explain technical concepts to non‑technical stakeholders. We want engineers who are excited to share (e.g., write, make videos) about their work to one another and non‑engineers.
• Experience building and deploying production software in cloud environments such as AWS, Azure, or GCP.
• Willingness to travel and embed on‑site with clients (25‑50%).

Preferred:

• Familiarity with AI/ML tooling: Data warehousing and analysis (e.g., Databricks, Snowflake), LLM integration, RAG pipelines, or similar frameworks.
• Background in workflow orchestration (e.g., Temporal, Inngest, Airflow).
• Experience with infrastructure‑as‑code (Terraform, Kubernetes, Docker).
• Exposure to field services, logistics, construction, utilities, or similar operationally complex industries.
• Prior consulting or client‑facing engineering experience.
• Experience in forward‑deployed, client‑embedded, startup, or product‑oriented engineering roles.

How You Will Work

You will spend most of your time building. Some weeks will mean designing a system and writing code heads down, while others may involve deploying into a client environment, debugging an integration, refining an application based on user feedback, or partnering with stakeholders to make trade‑offs in real time.

You will work on small teams with high ownership. You will be expected to move between technical depth and practical execution, touching multiple layers of the stack in the same week.

This role is not built for someone who wants to stay narrowly scoped, avoid ambiguity, or sit far from users. It is built for someone who wants to ship.

Why this Role is Compelling

• You will build real systems that operate in real business environments.
• You will work on meaningful problems, not internal abstractions disconnected from outcomes.
• You will ship software across a wide range of use cases, industries, and client contexts.
• You will have end‑to‑end ownership, from understanding the problem to deploying the solution.
• You will help shape how West Monroe builds and deploys operational intelligence solutions.
• You will contribute to both immediate client delivery and longer‑term platform innovation.

Who Should Be Excited About This Role

• More building, less bureaucracy
• More ownership, less narrow specialization
• More real‑world deployment, less theoretical architecture
• More exposure to users and outcomes, less distance from the problem
• More opportunities to create new systems and capabilities, not just maintain old ones

Compensation & Benefits

Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees can enroll in our company’s 401k plan, purchase shares from our employee stock ownership program, and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.

• Seattle or Washington, D.C. – $236,300—$277,700 USD
• Los Angeles – $247,500—$291,000 USD
• New York City or San Francisco – $258,800—$304,200 USD
• A location not listed above – $225,000—$264,500 USD

Equal Employment Opportunity Statement

We are an Equal Employment Opportunity Employer.

We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by emailing [e-mail].

Please review our current policy regarding use of generative artificial intelligence during the application process.

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.