Forward Deployed Engineer

Usemason; San Francisco (CA); Presencial; USD 180.000 - 240.000; Jornada completa

Descripción de la vacante

Mason is building an enterprise AI platform that turns fragmented data, documents, and knowledge into a company brain used to automate work and reduce errors. The role sits with operators to understand systems, writes production code, and makes architecture decisions to ensure deployments work in real environments.

You will own from first customer conversation to a working product, maintaining customer expectations and guiding tradeoffs while delivering reliable software at scale.

Formación

• 4+ years of software engineering experience with production systems.
• Strong programming and system design fundamentals.
• Clear communication with customers including articulating tradeoffs.
• Depth in backend, data, infrastructure, or applied AI.

Responsabilidades

• Understand the business by sitting with operators and executives and map the workflow.
• Build the solution by integrating enterprise systems and messy data.
• Make the system dependable through testing and clear failure tracing.
• Run the deployment and own timelines, updates, and post-launch improvements.
• Turn repeated needs into shared integrations and reusable infrastructure.

Conocimientos

Software engineering

System design

Customer communication

Descripción del empleo

The role

Own an enterprise AI deployment from the first customer conversation to software people rely on.

You'll sit with operators, understand their systems and data, and build the solution. You'll write production code, make architecture decisions, and stay responsible for whether it works. You'll also run the customer relationship: setting expectations, explaining tradeoffs, and keeping delivery moving.

Love building and want to see your work change how a business runs? We'd love to meet you.

What we're building

Mason is accelerating development of the built world with AI. We turn fragmented documents, databases, emails, and operational knowledge into a company brain people and agents can use to automate work and eliminate errors.

We're growing fast - we have an 8-figure pipeline of projects and are looking for great engineers and builders to join our team.

Our founding team includes a repeat founder who sold his last company to Coinbase, a former tech lead at Meta Superintelligence who co-created Meta AI, and a development director who built $2B+ of projects.

What you'll own

• Understand the business. Sit with operators and executives, map the workflow, and find the exceptions that make the problem hard.

• Build the solution. Connect enterprise systems and messy data, design the backend, and build agents and applications people can use.

• Make it dependable. Test against real examples, trace failures, and decide where the system needs checks or human review.

• Run the deployment. Own technical decisions, timelines, customer updates, and improvements after launch.

• Make the next one easier. Turn repeated needs into shared integrations, context systems, and reusable infrastructure.

Who we're looking for

• 4+ years of software engineering experience, with production software you helped build and operate.

• Strong programming and system-design fundamentals. You can explain your decisions and what happened when something broke.

• Clear communication with customers, including thoughtful pushback and difficult tradeoffs.

• Depth in backend, data, infrastructure, or applied AI, and evidence of turning an unclear problem into a working result.

You could be an experienced FDE, an engineer ready to work closer to customers, a technical founder, or a solutions engineer. Show us what you built and owned. Real estate experience is optional.

Relevant technologies

Python, TypeScript, Node.js, SQL; AWS and enterprise data platforms such as PostgreSQL, Snowflake, and Databricks; Anthropic and OpenAI APIs, agent SDKs, MCP, retrieval, evaluations, and workflow orchestration. Experience with comparable tools is welcome.

Why join Mason

Work directly with our CTO and enterprise customers. You'll see the business problem, make consequential technical decisions, and see your work in use.

We're early enough for you to shape the architecture and product. Each deployment helps build a stronger foundation for the next.

Team and culture

• CEO is a second-time founder who sold his last company to Coinbase

• CTO was previously a tech lead at Meta Superintelligence and co-created Meta AI

• COO has led over $2B in real estate development

Small, intense, low-ego. High ownership, direct feedback, board game nights, and lots of laughs.