Forward Deployed Engineer

hightouch; New York (NY); In loco; USD 120.000 - 210.000; Tempo pieno

Descrizione del lavoro

Hightouch is seeking a Forward Deployed Engineer to own solution design and implementation for our Identity Resolution (IDR) product. This role blends data analytics and data engineering and partners with customer teams to learn data architectures, set up deployments, and debug issues.

It’s hands-on and technical; you’ll work with real data, advise executives on data strategy, configure identity spines, and collaborate with Sales Engineering and Support for successful post‑sales implementations.

Descrizione del lavoro

About Hightouch

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.

Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.

Named a Leader in the 2026 Gartner Magic Quadrant for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.

At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.

About the Role

We're looking for a Forward Deployed Engineer to own solution design and implementation for our Identity Resolution (IDR) product. This role is a blend of data analytics and data engineering, and is an opportunity to work directly with data, marketing, and executive teams at household-name companies. You'll spend time working with the customer to learn about their data architecture, reason about how Hightouch can accomplish their goals, set up deployments, and debug issues.

This role is hands on and technical. You’ll become intimately familiar with our customers’ data and business goals. This expertise frequently leads to us advising executives at Fortune 500 companies on their long term data strategy. You'll spend time helping customers decide how their global identity spines should be configured, you'll set up implementations for them, and you'll debug inevitable issues with real data. You'll work closely with Sales Engineering on pre-sales deals and with Customer Support Engineering and Technical Account Management on post-sales implementations—serving as the subject matter expert for data engineering and analytics across the customer lifecycle.

You’ll work with coding agents as a default: the SQL, schema spelunking, and internal tooling in this role gets built with agents - and you’ll help grow our repository of skills and best practices so we all get faster.

About Hightouch Identity Resolution (IDR)

Imagine you're a sprawling enterprise business