Forward Deployed Engineer

The Better Money Company; New York (NY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive insurance

Unlimited vacation

Periodic off-sites

Job summary

The Better Money Company in New York, NY is seeking a Forward Deployed Engineer who will own the full integration lifecycle with customers and partners, from scoping and technical design through implementation and go-live.

You’ll translate customer needs into actionable product input, build shared tooling and documentation, and be the first responder for production issues across boundaries.

Qualifications

• 3+ years of experience building and shipping integrations with payment systems, financial infrastructure, and/or banking partners.

Responsibilities

• Own the full integration lifecycle with customers and partners — from scoping and technical design through implementation, testing, and go-live.
• Be the connective tissue between our customers and our product. Digest, triage, and scope customer needs into actionable product input.
• Design and build shared tooling, SDKs, and documentation that make integrating with us fast and painless.
• Debug production issues across system boundaries — when something breaks between us and a partner, you're the first responder.
• The dishes.

Skills

API integrations

Payments infra

Customer collaboration

Job description

TL;DR

The next wave of stablecoin adoption is in payments. We're building a stablecoin clearinghouse to make stablecoins move like money, not a trading asset. We're looking for a Forward Deployed Engineer who lives at the boundary between us and our customers. You'll come in earlier than a typical FDE - you'll help define the product surface area of what we build together with our partners. You'll translate customer requests into feedback that guides our product roadmap.

About Us

We believe stablecoins are better money and will be the backbone of better payments. We see key structural problems hindering stablecoin adoption, and we're going to fix them - starting with building a clearinghouse. We're a small, scrappy team based in NYC, we've raised $10M from a16z Crypto and other excellent partners, and we're going to bring better money to the world.

What You’ll Do

• Own the full integration lifecycle with customers and partners - from initial scoping and technical design through implementation, testing, and go-live.

• Be the connective tissue between our customers and our product. Digest, triage, and scope customer needs into actionable product input that shapes what we build next.

• Design and build shared tooling, SDKs, and documentation that make integrating with us fast and painless.

• Debug production issues across system boundaries - when something breaks between us and a partner, you're the first responder.

• The dishes.

What We’re Looking For

• 3+ years of experience building and shipping integrations with payment systems, financial infrastructure, and/or banking partners.

• You've been the person on the other end of the API - you know what good (and bad) integration experiences feel like.

• Excellent communication skills. You can translate between engineering-speak and customer-speak without losing fidelity.

• You thrive in ambiguity - you view a lack of specificity as an opportunity for ownership.

• Preferred but not required to have experience building with stablecoins and/or blockchains.

Our Values

• Be offended by the status quo - a payment taking 3 days and costing 3% is offensive. Every day that people interact with legacy financial infrastructure costs humanity time and money. Bring the future forward with righteous indignation.

• Be all over it- operate with extreme urgency and accountability. Know the numbers, meet the right people, answer every email, go the extra mile. Ask yourself: can it be done today?

• We sell trust - trust is easy to lose. Security and integrity are our foundation. Use every interaction and every product as an opportunity to build trust. This is non-negotiable.

• Do the dishes - we are all owners. Put ego aside and get shit done.

• Be the glue - pick each other up and make each other better. Be direct, be helpful, and assume positive intent. Win as a team.

• We enjoy the crucible! We are on a mission to change money. It takes a lot of optimism to attack such an ambitious goal. Our opportunity is a privilege and we don't forget that. Especially when the journey is hard.

If these values speak to you, come talk to us!

Benefits:

We're playing the long-game. We think you should too. This means investing in our employees. We offer comprehensive (and growing) benefits, including:

• Competitive salary and equity

• Comprehensive insurance (medical/dental/vision)

• Unlimited vacation: Take time when you need it

• Periodic off-sites

Equal Opportunity Employment:

The Better Money Company is an equal opportunity employer. We are looking for the best!