Forward Deployed Engineer

Numeral; California (MO); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Full benefits

Wellness perks

401(k)

Office snacks

Team offsites

Ownership culture

Job summary

Numeral is seeking a Forward Deployed Engineer to bridge engineering, product, and customer success. You’ll work directly with customers to resolve complex technical problems while delivering scalable software solutions.

The role is a true hybrid, spending half the time with customers onboarding and supporting enterprise implementations, and the other half shipping features and building automation within the platform. You’ll learn from customer usage to continuously improve the product.

Qualifications

• 2–5 years of software engineering experience.
• Proficient in JavaScript/TypeScript (Node.js preferred) or willing to learn another backend language.
• Experience with SQL databases such as PostgreSQL.
• Strong debugging and problem-solving skills.
• Excellent written and verbal communication.

Responsibilities

• Partner with Sales and Customer Success on technical customer conversations, implementations, and onboarding.
• Debug customer issues across APIs, integrations, and production systems.
• Design and build product features, internal tooling, and automations that improve customer experience and engineering velocity.
• Own engineering projects end-to-end from requirements gathering through deployment.
• Work directly with customers to understand complex workflows and translate them into product improvements.
• Collaborate with Product, Engineering, and Customer Success to deliver exceptional customer outcomes.
• Help improve APIs, integrations, developer experience, and operational tooling.
• Become a trusted technical advisor for some of our largest customers.

Skills

JavaScript/TypeScript

SQL (PostgreSQL)

Debugging

Customer communication

Ownership mindset

Startup mindset

Tools

AWS

Docker

Redis

Job description

About Numeral

Numeral is transforming how taxes get done. Digital businesses are currently bogged down by a painful web of regulations across 47 states and 50+ countries. We’re eliminating this burden so teams can focus on their core mission.

We’re the largest and fastest-growing AI-native tax solution. Started in 2023, Numeral has raised over $57M from Benchmark, Mayfield, Y Combinator, and many others. We now serve over 3,000 paying customers and have more than tripled our revenue every year in our history.

We’re primarily hiring in our SF and NY offices, but do hire remotely in some cases.

About the role

We're looking for a Forward Deployed Engineer who thrives at the intersection of engineering, product, and customer success. You'll work directly with customers to solve complex technical problems while building the software that makes those solutions scalable.

This is a unique hybrid role. Roughly half your time will be spent working directly with customers, onboarding teams, supporting enterprise implementations, and partnering with Sales and Customer Success on technical engagements. The other half will be spent building software—shipping features, automating workflows, improving our platform, and owning engineering projects from design through deployment.

You'll become an expert in how customers use Numeral and use those insights to make the product better every week.

This role is ideal for someone who enjoys both solving technical problems with customers and writing production code.

What you'll do

• Partner with Sales and Customer Success on technical customer conversations, implementations, and onboarding.
• Debug customer issues across APIs, integrations, and production systems.
• Design and build product features, internal tooling, and automations that improve both customer experience and engineering velocity.
• Own engineering projects end-to-end, from gathering requirements through implementation and deployment.
• Work directly with customers to understand complex workflows and translate them into product improvements.
• Collaborate closely with Product, Engineering, and Customer Success to deliver exceptional customer outcomes.
• Help improve our APIs, integrations, developer experience, and operational tooling.
• Become a trusted technical advisor for some of our largest customers.

What you'll bring

• 2–5 years of software engineering experience.
• Strong programming skills in JavaScript/TypeScript (Node.js preferred), or experience in another backend language with a willingness to learn.
• Experience working with SQL databases such as PostgreSQL.
• Strong debugging and problem-solving skills.
• Excellent written and verbal communication.
• Comfort working directly with customers and explaining technical concepts to both technical and non-technical audiences.
• Ownership mindset—you enjoy taking projects from idea to production.
• Startup mentality: comfortable with ambiguity and excited to wear multiple hats.

Even better

• Experience building APIs or backend services.
• Familiarity with AWS, Docker, Redis, or modern cloud infrastructure.
• Experience working with SaaS integrations or enterprise customers.
• Background in fintech, accounting, payments, or tax technology.
• Experience working in an early-stage startup.

What we offer

• Competitive salary and equity—you'll share directly in the company's success.
• Full medical, dental, and vision coverage.
• Wellness perks like Headspace and the Peloton One App.
• 401(k) to help you build long-term financial security.
• Lunch and snacks when you're in the office.
• Regular team offsites and company events as we grow.
• A culture built on ownership—your work matters, and people will see it.