Forward Deployed Engagement Strategist

Salesforce; United States; Remote; USD 93,000 - 146,000; Full time

Job summary

Salesforce, based in London, seeks a Forward Deployed Consultant to lead AI-powered automation projects from business case through go-live. You will collaborate with customers across regions to replace slow, manual work with automated solutions using AI agents and prompts.

You will own delivery, scope management and the first release, then hand over to partners with training and success metrics for ongoing optimization.

Qualifications

• 5+ years in solutions consulting, forward deployed, management consulting, product management, process automation or business analysis roles, including owning projects from discovery through go-live.
• Understanding of supply chain, ERP or finance operations processes such as procure-to-pay, order-to-cash, accounts payable/receivable, or supplier onboarding.
• Experience building AI or agent-based automation, including designing prompts, structuring outputs and fixing failures; knowledge of common integration patterns and risks.
• Ability to write clear requirements and user stories; comfortable with senior executives and communicating bad news with a plan.
• Experience evaluated based on alignment to core competencies for the role.

Responsibilities

• Act as a trusted advisor to customer leaders: build the business case, set success measures and baseline, and shape a multi-year automation roadmap.
• Turn discovery workshops and process maps into a first working automated workflow (Blueprint) within days or weeks, building and refining it with AI agents and prompting tools.
• Own delivery through go-live, including scoping, build, UAT, data migration and cutover; manage scope changes and prioritize the first release to launch.
• Hand ownership over to partners and customer teams with documentation, training and success measures; use each launch to enable the next process on the roadmap.

Skills

Solutions consulting

Forward deployed

Management consulting

Process automation

Business analysis

Tools

REST

SOAP

Event-driven

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The Experience

Join the Regrello team in London, part of Salesforce's Agentforce platform, where you help large companies replace slow, manual work with AI-powered process automation. As a Forward Deployed Consultant, you lead customer projects from the first business case all the way to go-live, working with customers across regions and seeing the impact of your work in live production.

What You'll Actually Be Doing

• Act as a trusted advisor to customer leaders: build the business case, set clear success measures and a starting baseline (such as cycle time and cost per transaction), and shape a multi-year automation roadmap.
• Turn discovery workshops and process maps into a first working automated workflow (a \"Blueprint\") within days or weeks, building and refining it yourself with AI agents and prompting tools.
• Own delivery through go-live, including scoping, build, user acceptance testing, data migration and cutover. You manage scope changes and focus on the most valuable first release when that's what it takes to launch.
• Hand ownership over to partners and customer teams with clear documentation, training and success measures, and use each launch to open up the next process on the roadmap.

You're Our Person If…

• You have 5+ years in solutions consulting, forward deployed, management consulting, product management, process automation or business analysis roles, including owning projects from discovery through go-live.
• You understand supply chain, enterprise resource planning (ERP) or finance operations processes such as procure-to-pay, order-to-cash, accounts payable and receivable, or supplier onboarding.
• You've built AI or agent-based automation yourself, including designing prompts, structuring outputs and fixing failures, and you know common integration patterns (such as REST, SOAP and event-based) and their risks.
• You can write clear requirements and user stories, and you're comfortable with senior executives, including sharing bad news early along with a plan to fix it.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Even Better If…

• You know the Salesforce platform, including its APIs and platform services.
• You've built or worked through partner and implementation ecosystems.
• You hold a Lean, Six Sigma or similar process improvement certification.
• You've tracked results against a baseline after go-live and used them to grow the account.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

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