Forward-Deployed AI Engineering Manager

Amazon.com Inc.; New York (NY); On-site; USD 203,000 - 275,000; Full time

Job summary

Amazon Web Services, Inc. is seeking an Forward Deployed Engineering Manager to lead a pod of 5–15 engineers embedded with strategic customers. You will own delivery, quality, and team development across multi-pod scopes, balancing technical execution with people leadership.

You will guide architecture, push for progress, and ensure AI systems meet customer expectations while mentoring engineers toward higher impact roles. Some travel is required.

Qualifications

• 3+ years of engineering team management experience.
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• 7+ years of non-internship professional software development experience
• 3+ years of experience working in an Agile, startup, or rapidly scaling environment
• Experience communicating technical concepts to both technical and non-technical audiences, including senior leadership
• Experience with agentic and spec-driven development (developing AI agents a plus)
• Experience building or deploying AI/ML applications in production environments at scale

Responsibilities

• Lead FDE pod delivery. Own delivery across one or more customer engagements. Staff and structure the team for optimal customer coverage. Define execution cadences and ensure consistent engineering quality across active programs. Requires 30–50% travel.
• Guide technical direction. Provide technical oversight for customer AI programs within your scope. Review architecture decisions and ensure alignment with customer needs and AWS best practices. Resolve technical blockers and elevate strategically when needed.
• Own production excellence for your team. Ensure operational standards, evaluation frameworks, and production readiness criteria are met for AI systems your team builds. Drive improvements that raise the operational bar within your scope.
• Build and develop the team. Hire, develop, and retain FDE talent. Coach junior FDEs toward independence and career growth. Drive performance management and create development plans. Contribute to hiring bar and calibration standards.
• Accelerate customer adoption. Identify opportunities to expand AI adoption within your customer engagements. Ensure learnings are codified into reusable patterns and fed back into the broader FDE practice.

Skills

Engineering leadership

Software development

Agile environments

Technical communication

AI/ML production

Delivery management

Education

Bachelors in CS/Engineering/Math

Tools

React

TypeScript

Python

Go

Job description

Amazon Web Services, Inc. is seeking an Forward Deployed Engineering Manager to lead a pod of 5–15 engineers embedded with strategic customers. You will own delivery, quality, and team development across multi-pod scopes, balancing technical execution with people leadership.

You will guide architecture, push for progress, and ensure AI systems meet customer expectations while mentoring engineers toward higher impact roles. Some travel is required.