Forward Deployed Accountant / Tax Technologist
We’re looking for a customer-embedded tax professional who can turn TaxGPT into production-ready workflows inside accounting firms: someone who speaks fluent tax, redesigns how work gets done, and feeds what they learn straight back into product.
Remote (US) · Travel Required (Approximately 30–40%) · Full Time · Base Pay $100,000 to $120,000 + Variable Compensation $20,000 to $24,000 (20%)
About the Role
TaxGPT is building the intelligence layer for tax. We’ve partnered with over 5,000 firms and 6,000+ businesses, from lean CPA firms to global enterprises, to redefine how professionals research, collaborate, and execute tax workflows using AI. Recently named one of Business Insider’s 30 Early-Stage Startups Most Likely to Become Tech’s Next Unicorns, we’re scaling the operating system for tax, accounting, and advisory firms.
What You’ll Do
- Embed with TaxGPT customers to map tax and accounting workflows, de-risk constraints (process, systems, seasonality, risk), and define crisp success metrics for each deployment.
- Design → pilot → operationalize AI-powered tax workflows: configure TaxGPT around firm processes for research, document analysis, prep support, review, memos, planning, and client work, then harden those workflows so they hold up in busy season.
- Lead implementation and change: run kickoffs, build rollout plans, train partners, managers, preparers, and ops staff, and hand off durable playbooks and champions so wins scale beyond one engagement.
- Work inside the product with customers: diagnose where a workflow breaks, find practical workarounds, stay on the problem until the firm can run it confidently day to day.
- Partner with sales, success, and product on high-value accounts: support complex activations, prove ROI (time saved, quality lifted, capacity unlocked), and help turn strong deployments into deeper adoption and expansion.
- Surface field patterns (recurring prompts, failure modes, edge cases, training gaps, and missing capabilities) and feed them into TaxGPT’s product and engineering roadmap with concrete, reproducible examples.
- Build the forward-deployed playbook for TaxGPT: templates, evals of real tax tasks, onboarding kits, and implementation patterns that make the next firm faster than the last.
- Travel to customer offices and industry events when in-person presence will improve the work; join periodic company gatherings at our San Francisco headquarters.
What You’ll Need
- 3+ years in public accounting, tax (prep, review, planning, consulting or compliance), firm operations, client accounting services, or a closely related role, ideally inside a CPA firm or tax practice.
- Deep fluency in how accounting firms operate; you can speak credibly with a managing partner, a tax manager, a preparer, and an ops lead in the same week.
- Proven ability to teach and drive change: you explain a new workflow plainly, notice when someone is lost, and adjust without making them feel behind.
- Comfort getting into the details of returns, research memos, document packages, review notes, and busy-season bottlenecks, and using judgment to redesign them with AI.
- Strong bias for action under ambiguity: you scope open-ended problems, ship a workable process fast, measure what matters, and iterate with real users.
- Technical fluency with modern AI tools and tax/accounting software, not as a software engineer, but as someone who can configure products, learn systems quickly, and collaborate with product and engineering.
- Clear, concise communication; low-ego collaboration; appetite for pairing in person with customers and teammates.
- Willingness to travel as customer work requires (typically periodic onsite visits and industry events).
Nice-to-Haves
- Active CPA, EA, or progress toward one; MST or strong tax specialization is a plus.
- Experience implementing tax or accounting software (e.g., CCH Axcess, Thomson Reuters, Lacerte, UltraTax, Drake, practice-management or document systems).
- Prior role in tax technology, firm transformation, AI enablement, professional-services implementation, or solutions consulting.
- Early-stage startup experience, or a track record of building the playbook while doing the work.
- Familiarity with how AI copilots, retrieval workflows, and prompt/eval loops show up in professional services (you don’t need to build the models; you need to make them useful in tax work).
- Experience leading training programs, change management, or process improvement inside a firm.
How We Define Success in This Role
- Takes firms from signed contract (or strategic expansion) to confident, repeatable daily use of TaxGPT in live client work.
- Leaves behind playbooks and champions, not one-off heroics, so adoption survives busy season and staff turnover.
- Turns messy, firm-specific workflows into patterns that product and engineering can ship for the next hundred firms.
- Earns trust as the tax-domain voice of the customer inside TaxGPT, and as the TaxGPT expert inside the firm.
- Measures outcomes that matter to partners: hours saved, review cycles shortened, capacity unlocked, risk reduced, and quality maintained or improved.
What We Offer
- Compensation: Competitive base salary plus equity (range to be confirmed for this role)
- Benefits: Comprehensive medical, dental, and vision
- Benefits: 401(k) with match
- Benefits: life insurance
- Benefits: equity
- Remote-first: Work from anywhere in the U.S., with customer travel as needed and occasional time at our San Francisco headquarters
- Ownership & impact: Direct visibility into leadership, product strategy, and how thousands of firms adopt AI tax workflows
- Growth: High-impact founding seat on a forward-deployed function you help define
- Culture: We’re a high-trust, high-output team. Expect fast feedback loops, real ownership, and cross-functional collaboration
Interview Process (indicative)
Step 1: Quick Screen
Step 2: Domain & Workflow Deep Dive Walk through how you’ve owned tax or firm workflows end to end (prep/review, planning, ops, or implementation) and how you’d approach embedding TaxGPT in a real firm.
Step 3: Virtual Interview(s)Meet the hiring team to dig into customer-facing judgment, change management, and how you partner with product.
Step 4: Leadership InterviewMeet with leadership (including CRO / founders as appropriate) on TaxGPT’s mission, the forward-deployed charter, and the impact you could make.
Timeline
We aim to move quickly and keep candidates informed throughout the process.
Compensation
The base pay range for this role is $100,000 – $120,000 per year.