Forklift Service Technician

Hodge Company; Dubuque (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

401k

Medical, dental, and vision insurance

Life insurance

Employee assistance program

Job summary

Hodge Company is looking for a Forklift Service Technician in Dubuque, Iowa, offering a chance to utilize mechanical skills in a supportive environment. Your responsibilities will include preventative maintenance, running diagnostics on equipment, and ensuring compliance with safety regulations. A High School Diploma is required, with preferred qualifications including customer service experience and familiarity with lifting equipment. The position includes various benefits such as paid time off and insurance coverage.

Qualifications

• High School Diploma, GED or continuing education is required.
• Basic computer skills (Microsoft Office) are essential.
• Previous experience in customer service or as a Forklift Technician is preferred.

Responsibilities

• Provide preventative maintenance (PM) services for customers’ equipment.
• Run computer-based diagnostics on forklifts and other products.
• Communicate with the sales team to discover customer needs.

Skills

Mechanical skills

Basic computer proficiency

Customer service experience

Education

High School Diploma or GED

College degree

Tools

Microsoft Office

Job description

Join our Material Handling team as a Forklift Service Technician and put your mechanical skills to use in a rewarding career with HODGE. We believe success comes from treating people like family. It's critical that our employees and customers have equipment in safe working order. This position will involve maintenance or repair work with hydraulic systems, maintaining electrical, troubleshooting and checking for structural problems. In addition, you may be responsible for maintaining battery charging stations, driving to customer/vendor locations to pick up parts and supplies, and recording works orders to track history and maintenance or equipment.

Why HODGE

• Competitive wages!
• We protect our work family by working safely. We protect ourselves by following safety policies like wearing PPE, looking out for potential safety hazards, and speaking up when something isn't right. We do this because we all have people (and maybe even pets) waiting for us to come home.
• We are ambitious! We do Whatever It Takes to achieve great things together.
• We understand and encourage the mindful prioritization between career, health, family, and spiritual life.
• Benefit highlights for eligible employees include paid time off, 401k, medical, dental and vision insurance, life insurance, employee assistance program, lifestyle rewards program, wellness program, and more!

What You’ll Do

• Provide preventative maintenance (PM) services for customers’ equipment
• Provide services at customer sites as required
• Run computer-based diagnostics on forklifts and other products
• Track purchase orders for reimbursement purposes
• Communicate with sales team to discover customer needs
• Comply with all OSHA and site-specific safety & PPE requirements
• Operate all company equipment in a safe and efficient manner
• Work toward continuous improvement
• Stay current with changing technology
• Uphold, support, and promote all company policies and procedures

What You Need

Required:

• High School Diploma, GED or continuing education
• Basic computer proficiency (Microsoft Office Tools)

Preferred:

• College degree and/or continuing education
• Previous customer service experience
• Previous experience as Forklift Service Technician or Automotive Mechanic
• Welding and Fabrication experience

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. HODGE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.