Forklift Road Mechanic

Toyota Lift Northwest; Mount Vernon (WA); On-site; USD 36,000 - 55,000; Full time

Job summary

Toyota Lift Northwest in Kent, WA is hiring an Experienced Forklift Field Technician to service customer sites across the Pacific Northwest. You will perform preventive maintenance, run diagnostics, and complete repairs on material handling equipment, while ensuring safety procedures and proper documentation.

The role requires a High School Diploma, mechanical aptitude, strong communication, and the ability to work independently or lead a small team.

Qualifications

• High School Diploma (required).
• Mechanical ability to repair equipment and adapt to various types of machines.
• Previous mechanical experience or technical school.
• Strong communication skills, written and oral.
• Ability to work independently and self-motivated. Ability to lead and supervise small group of technicians.
• Prior experience in customer service, and material handling/industrial equipment environment (preferred).
• Ability to operate reach-truck, stock-picker, pallet jack, and pass forklift certification.
• Maintain a good attendance record.

Responsibilities

• Perform PM (periodic maintenance) services at a designated customer location.
• Visual check of customer lift and verify all lifts are signed up on PM service.
• Perform field repairs at a designated customer location.
• Upsell during repairs and Preventative Maintenance agreements.
• Check in with Dispatcher via phone in the morning when you start, throughout your day, and when you end your day.
• Document all work orders using Catavolt.
• Review work in process, complete, and complete all open work orders immediately.
• Complete safety inspection forms monthly to make sure vehicles and tools are maintained properly.

Skills

Mechanical ability

Self-motivated

Independent work

Communication skills

Team leadership

Education

High School Diploma

Tools

Catavolt

Job description

Founded in 1967, Toyota Lift Northwest is dedicated to providing fully integrated material handling solutions to businesses across the Pacific Northwest the best in material handling equipment and support. Our services include new and used equipment sales, rental & used equipment, equipment service and parts, storage and automation, training and more.

When you join our team, you take on the mission to approach every customer interaction with respect, honesty, and transparency. Our goal is to exceed customer expectations every single time. You’ll commit to utilizing the 5S methodology (Seiri, Seiton, Seiso, Seiketsu, and Shitsuke) to improve the workplace.

In return, we will welcome you into a supportive and friendly workplace dedicated to your professional development. You’ll have access to the latest training materials from Toyota Material Handling as well as the equipment and technology you need to be successful. We offer competitive pay and top tier benefits.

Your Job

Your Responsibilities

• Perform PM (periodic maintenance) services at a designated customer location.
• Visual check of customer lift and verify all lifts are signed up on PM service.
• Perform field repairs at a designated customer location.
• Upsell during repairs and Preventative Maintenance agreements
• Check in with Dispatcher via phone in the morning when you start, throughout your day, and when you end your day.
• Document all work orders using Catavolt.
• Review work in process, complete, and complete all open work orders immediately.
• Complete safety inspection forms monthly to make sure vehicles and tools are maintained properly.
• Never compromise safety: Always surround your work area with safety cones.
• Use proper PPE’s when needed.
• Familiarize yourself with proper use of tools.
• Practice 5s
• Stop, Call, and Wait if unfamiliar with a task.
• Assist as needed for various projects or jobs as requested.
• Notify supervisor of safety concerns.

Required Skills /Qualifications

• High School Diploma. (required)
• Self-motivated, detail oriented and organized with ability to shift priorities in a changing environment. (required).
• Mechanical ability to repair equipment and adapt to various types of machines.
• Previous mechanical experience or technical school
• Field techs must be experienced techs, usually journey level with over 4 years of professional mechanical experience or demonstrate capability determine by the Service manager.
• Strong communication skills, written and oral.
• Ability to work independently and self-motivated. Ability to lead and supervise small group of technicians.
• Ability to communicate clearly and effectively with employees, vendors and customers. (required)
• Prior experience in customer service, and material handling/industrial equipment environment. (preferred)
• Ability to operate reach-truck, stock-picker, pallet jack, & pass forklift certification
• Ability to interact effectively with others; be a team player
• Maintain a good attendance record

Physical Requirements/Working Conditions

The physical demands described here are representative of those that must be met by the Experienced Forklift Field Technician to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. May require sitting for long periods of time working in front of the computer, physically lifting and moving up to 75lbs. (on occasion), walk on concrete floors with the ability to use full range body motion for climbing, pushing, lifting, and reaching.

Complete employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening (required)

Shifts: M – F: 7:00 am– 5:00 pm (hours may vary due to workload)

Pay Range

• The hourly range for this position is $26.50 - $40.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location.

Reports to: District Service Manager

Position Class: Non-Exempt/Hourly

Position Location: Kent, WA

Toyota Lift NW is an equal opportunity employer, and our policy is to maintain employment practices that conform to the intent and letter of the laws regarding equal employment opportunity. TLNW is committed to affording equal employment opportunity to all individuals without regard to race, sex, color, religion, national origin, age, disability, veteran or military status, marital status, sexual preference, genetic information or any other basis prohibited by federal, state, or local laws or regulations. This commitment applies to all phases of the recruitment process including hiring, selection, promotions, transfers, demotions, compensation, benefits, or training. TLNW will endeavor to make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in an undue business hardship or a direct threat to the health or safety of any individual.