Forklift Operator & Backup Dispatcher

Paycom; Northern (KY); Hybrid; USD 2,066,000 - 3,031,000; Full time

Job summary

Bass Lake Lumber Retail Yard is seeking a Forklift Operator with the added role of a Backup Dispatcher to support delivery scheduling and coordination in a fast-paced lumber yard environment. The ideal candidate will safely operate forklifts, move materials, stage orders, and maintain accurate inventory while communicating with drivers and sales staff.

This role also covers seasonal snow removal and general yard upkeep.

Qualifications

• High School Diploma or GED required or equivalent.
• Forklift certification required.
• 3–12 months experience in lumber industry preferred.
• 12 months stocking/forklift experience preferred.

Responsibilities

• Safely operate a forklift to move, load, and unload materials.
• Select and assemble materials; band and tag loads with accurate customer information.
• Enter inventory counts into the computer system; stage and stock materials.
• Communicate with drivers regarding order details and load changes.
• Perform routine maintenance checks on forklifts and report issues.
• Operate additional equipment for snow removal as needed.
• Provide backup support for Operations Manager; assist with deliveries and scheduling.
• Coordinate staging of orders and transfer of inventory between locations.

Skills

Communication

Customer service

Attention to detail

Safety minded

Reading labels

Basic math

Computer literacy

Teamwork

Decision making

Time management

Education

High School Diploma or GED

Forklift certification

Tools

Bistrack

Job description

# Forklift Operator & Backup DispatcherBLL - Bass Lake Lumber Retail Yard - Grantsburg, WI 54840## OverviewEducation LevelHigh School/GEDTravel PercentageNoneCategoryRetail## DescriptionThis position serves as a Forklift Operator with the primary responsibility of safely operating a forklift to assemble loads and move materials while also serving as a backup Dispatcher to support delivery scheduling and coordination as needed.**ESSENTIAL FUNCTIONS****Forklift Operation*** Safely operate a forklift to move, load, and unload materials within the yard and for customer deliveries.* Pull job tickets and select materials to fulfill orders and assemble them in the staging area.* Band and identify/tag loads with accurate customer information.* Enter accurate inventory counts into the computer system as required.* Load banded materials onto delivery trucks.* Communicate with drivers regarding order details and any additions to loads.* Unload incoming materials from trucks and rail cars.* Stage and stock materials in designated areas.* Restock customer returns and pull materials from overstock to replenish inventory.* Perform routine maintenance checks on forklifts and other equipment; report any issues to the manager and maintenance team.* Keep equipment clean and in good working condition.* Remove bands, scrap lumber, and trash from the yard; maintain the overall appearance of the lumberyard.* Safely operate front-end loaders, forklifts, and pickup trucks for snow removal (seasonal). May also use manual equipment (snow shovels, snow blowers, etc.).**Backup Dispatcher Responsibilities*** Provide backup support for the Operations Manager as needed.* Assist with coordinating daily deliveries and pickups of building materials.* Assist with scheduling and prioritizing deliveries based on customer needs, driver availability, and operational requirements.* Communicate with drivers regarding delivery schedules, route changes, order details, and special instructions.* Communicate with salespeople, operations staff, customers, and other locations regarding delivery and order status.* Assist with coordinating the staging of orders to support efficient loading and delivery.* Assist with managing paperwork and system information related to deliveries, pickups, and returns.* Assist with coordinating the transfer of inventory between locations as needed.* Use the company's operating system (e.g., Bistrack) to access and update orders, inventory, delivery information, and customer information.* Help identify and communicate delivery issues, delays, or changes to the appropriate team members.* Complete other duties as assigned.**ADDITIONAL RESPONSIBILITIES*** Safely operate other equipment, such as chain saws and banding machines.* Comply with all personal protective equipment policies.* Participate in the inventory management process.* Complete other duties as assigned.## Qualifications**EDUCATION & EXPERIENCE*** High School Diploma or GED required.* 3–12 months of previous experience in the lumber industry preferred.* 12 months of previous stocking/forklift experience preferred.* Previous dispatch, delivery coordination, or logistics experience preferred.* Forklift certification required.**KNOWLEDGE, SKILLS & ABILITIES*** Excellent communication skills (verbal and listening).* Strong customer service skills.* Excellent attention to detail.* Safety-oriented mindset.* Ability to process environmental information and surrounding elements.* Ability to read labels and job tickets.* Ability to perform basic math functions.* Knowledge of building materials and products.* Good visual judgment and memory.* Time management skills to meet deadlines and prioritize tasks effectively.* Entry-level computer skills.* Ability to learn and use the company's operating system.* Ability to work effectively in a team environment.* Ability to communicate effectively with drivers, customers, salespeople, and operations staff.* Ability to remain organized and make decisions in a fast-paced environment.**PHYSICAL DEMANDS*** Ability to lift and carry 50–75 lbs. (100 lbs. occasionally).* Ability to bend, stoop, stretch, twist, and reach with your body, arms, and/or legs.* Ability to use hands to grasp and manipulate objects.**ENVIRONMENT & PHYSICAL WORKING CONDITIONS*** Work outdoors in temperatures ranging from extreme heat to extreme cold.* Work with mechanical equipment.* Exposure to fumes and loud noises.