Forklift Field Service Technician (Queens)

Colonial Group; New York (NY); Hybrid; USD 28,000 - 62,000; Full time

Benefits offered by this job

Uniforms provided

Job summary

Alta is seeking a Forklift Field Service Technician / Mechanic to support customers in Queens. This full-time role is first shift, Monday through Friday, and paid hourly with no flat rate.

Responsibilities include preventive maintenance, repair diagnostics, and delivering excellent service while managing workloads independently. Company uniforms are provided and training is available to advance diagnostic skills.

Qualifications

• Prior mechanic repair experience on forklifts, heavy equipment, or similar machinery.
• Know-how with electric and liquid propane units and safe operation.
• Strong mechanical aptitude and problem-solving skills.
• Must own a complete set of tools for field service.
• Ability to read safety rules, manuals and write routine reports.
• Basic math for money, weights, and measurements.
• Intermediate reasoning to handle standard problems.

Responsibilities

• Perform preventive maintenance on customer forklifts and material handling gear.
• Diagnose and repair various forms of equipment in the field.
• Complete repairs timely and professionally with documentation.
• Deliver strong customer service and independent workload management.
• Adhere to company procedures and safety rules.

Skills

Previous mechanic repair experience

Electric & propane knowledge

Excellent mechanical aptitude

Own tools

Language skills - intermediate reading

Mathematical skills - basic

Reasoning ability - intermediate

Tools

HYPASS

Hyster TKC training

Hyster CRM system

Job description

Our Material Handling Group is currently looking for a full time Forklift Field Service Technician / Mechanic to support our customers in Queens. This position is first shift, M - F, and hourly (no flat rate!). The primary responsibilities of the position consist of, but are not limited to:

• Performing preventative maintenance on customer forklifts and other material handling equipment
• Diagnose and repair all forms of customer equipment
• Completing each repair job in a timely, efficient and professional manner
• Providing exceptional customer service
• Work and manage workloads independently
• Proper completion and submission of all required paperwork
• Incorporate Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

We encourage our Technicians to participate in our in-house training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a Technician. Also, company uniforms are provided!

Desired Skills and Qualifications:

• Previous mechanic repair experience (forklift, heavy equipment, diesel, automotive) including experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM
• Strong working knowledge of electric and liquid propane units
• Excellent mechanical aptitude
• Possess own tools
• Computer programs - HYPASS, Hyster TKC training software and Hyster contact management system
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands/Work Environment:

• Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds
• Frequent bending and working from a prone position (lying down while working underneath equipment) are required.
• Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration

Compensation Range: $20.00 to $45.00 per hour. This range is regarding base pay only and does not include benefits and potential bonuses. Overall compensation will be determined based on factors such as geographical location, skillset, education, and experience.