Forklift Field Service Technician | Heavy Equipment Mechanic

WMH Solutions; Madison (AL); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Take-Home Service Van

Paid Travel Time

Medical, Dental & Vision Coverage

401(k) with Company Match

Profit Sharing

Paid Time Off

Job summary

WMH Solutions is seeking an experienced Field Service Technician to support Madison, Huntsville, and nearby North Alabama. The role involves diagnosing and repairing electrical, hydraulic, mechanical, and related systems on forklifts and industrial equipment, with a take-home service van, travel time pay, and extensive training.

Ideal candidates have 3+ years of field service or heavy equipment experience, strong diagnostic abilities, and excellent customer communication skills.

Qualifications

• 3+ years of professional technician/field service experience.
• Strong mechanical troubleshooting ability.
• Electrical troubleshooting experience with meters, wiring, schematics.

Responsibilities

• Diagnose and repair electrical, hydraulic, mechanical, pneumatic, fuel, engine, and drivetrain systems.
• Troubleshoot equipment using diagnostic tools and hands-on testing.
• Explain conditions, findings, and repair recommendations clearly to customers.
• Maintain accurate service documentation and repair records.
• Manage tools, parts, and inventory for your service van.

Skills

Field service

Electrical troubleshooting

Mechanical troubleshooting

Customer communication

Tools

Diagnostic tools

Job description

Forklift Field Service Technician | Heavy Equipment Mechanic

Department: Service

Employment Type: Full Time

Location: BR07- MADISON, AL

Reporting To: Stephanie Nave

Description

Madison, AL | Huntsville & North Alabama Service Territory

Competitive Hourly Pay + Technician Incentives

Take-Home Service Van + Fuel Card

Paid Travel Time

Tool Allowance + Safety Boot Allowance

Cell Phone Allowance

Paid Linde OEM Training + Ongoing Technical Training

Monday–Friday | Daytime Hours | Limited / Rotating After-Hours & On-Call Coverage

Full-Time | Field Service | Stable Year-Round Work

You know the difference between replacing a part and actually finding the problem.

You can work through an electrical fault, hydraulic issue, intermittent failure, or mechanical problem without needing someone to hand you every next step.

And when you're working at a customer's facility, you understand that how you communicate matters almost as much as how you repair the equipment.

WMH Solutions is hiring an experienced Field Service Technician to support customers throughout Madison, Huntsville, and the surrounding North Alabama territory.

Forklift experience is a plus — but it is not required.

If your background is in heavy equipment, diesel repair, construction equipment, agricultural machinery, industrial maintenance, fleet service, mobile hydraulics, aerial equipment, cranes, military maintenance, or other complex equipment repair, we want to hear from you.

If you already know how to diagnose equipment, we'll help you learn the material handling side.

Why Technicians Choose WMH

Experienced technicians don't need another list of vague promises.

They want to know they'll have the equipment, training, support, compensation, and independence to do their job well — without sacrificing every evening and weekend to do it.

At WMH, technicians receive:

• Competitive Hourly Pay + Technician Incentives
• Take-Home Service Van
• Paid Travel Time
• Company Fuel Card
• Tool Allowance
• Safety Boot Allowance
• Cell Phone Allowance
• Paid Linde Material Handling OEM Training
• Ongoing Technical Training
• Laptop + Diagnostic Software
• Company Uniforms
• Medical, Dental & Vision Coverage
• 401(k) with Company Match
• Profit Sharing
• Paid Time Off + Paid Holidays
• Short- & Long-Term Disability
• Company-Paid Life Insurance
• Stable, Year-Round Work
• Career Growth Within a Multi-Location Service Organization

This is a full-time field service position supporting customers throughout Madison, Huntsville, and the surrounding North Alabama market.

Your normal schedule is Monday through Friday during daytime hours.

Because our customers depend on their equipment to keep operations moving, technicians may occasionally participate in limited or rotating after-hours and on-call coverage when customer needs require it.

This is not designed to be an every-night or every-weekend service model.

You'll also have a take-home service van, allowing you to begin and end your field-service day without unnecessarily reporting to the branch for every service call.

Travel time is paid in accordance with WMH's field-service practices and applicable requirements.

What You'll Do

As a Field Service Technician, you'll spend most of your day helping customers keep their equipment operating safely, efficiently, and reliably.

You’ll:

• Diagnose and repair electrical, hydraulic, mechanical, pneumatic, fuel, engine, and drivetrain systems
• Troubleshoot equipment using diagnostic tools, schematics, service information, and hands-on testing
• Identify root causes of complex or recurring equipment failures
• Perform preventive maintenance and scheduled service
• Complete field repairs at customer locations throughout your assigned territory
• Inspect equipment and identify necessary maintenance or repairs
• Complete warranty and manufacturer-authorized repairs when applicable
• Explain equipment conditions, findings, and repair recommendations clearly to customers
• Maintain accurate service documentation and repair records
• Manage tools, parts, and inventory assigned to your service van
• Work independently while partnering with WMH technical resources and service leadership when additional support is needed
• Represent WMH professionally and safely at customer locations

You’ll service a variety of material handling and industrial equipment, including:

• Electric forklifts
• Internal combustion forklifts
• Reach trucks
• Order pickers
• Pallet jacks
• Stackers
• Tow tractors
• Warehouse equipment
• Industrial batteries and charging systems
• Hydraulic systems
• Industrial engines
• Transmission and drivetrain systems
• Electrical and electronic systems
• PLC-controlled equipment
• Other material handling equipment

No two service calls are exactly alike.

For the right technician, that part of what makes field service interesting.

You do not need to come from a forklift dealership to build a successful career with WMH.

We actively consider technicians from backgrounds such as:

• Heavy Equipment
• Diesel Trucks & Engines
• Construction Equipment
• Agricultural Equipment
• Industrial Maintenance
• Fleet Maintenance
• Truck Repair
• Mobile Hydraulics
• Aerial Lifts
• Crane Service
• Utility Equipment
• Generators & Compressors
• Military Vehicle / Equipment Maintenance
• Manufacturing Equipment

If you understand how mechanical, hydraulic, and electrical systems work — and you're good at figuring out why they aren't working — your experience may transfer extremely well.

We’ll provide the material handling and Linde-specific training.

We’re primarily looking for professional equipment‑repair experience, mechanical aptitude, and strong diagnostic ability — not one specific résumé.

• 3+ years of professional technician, mechanic, field service, diesel, heavy equipment, industrial maintenance, or closely related experience
• Strong mechanical troubleshooting ability
• Hydraulic-system diagnosis and repair experience
• Electrical troubleshooting experience, including meters, wiring, schematics, sensors, and related components
• Engine or powertrain repair experience
• Ability to diagnose root causes rather than simply replace parts
• Comfortable working independently in the field
• Strong customer communication skills
• Valid driver’s license and driving record acceptable for company vehicle use
• Ability to safely perform the physical requirements of field‑service work

Candidates with less tenure but strong electrical, hydraulic, mechanical, or equipment‑diagnostic skills are also encouraged to apply.

The Technicians Who Do Best Here

Our strongest technicians tend to have a few things in common.

They:

• Want to understand why equipment failed — not just which part failed
• Take pride in fixing problems correctly the first time
• Balance productivity with quality workmanship
• Know when to work independently and when to use additional technical resources
• Communicate clearly with customers
• Keep accurate service records
• Treat safety as part of the repair — not an extra step
• Take ownership of their territory, van, tools, and customer relationships
• Continue learning as equipment technology changes
• Support teammates when their experience can help solve a problem

You don't have to know everything on day one.

You do need to care about figuring it out.

For more than 35 years, WMH Solutions has supported businesses throughout the Southeast with material handling equipment, service, parts, rentals, fleet solutions, automation, and integrated warehouse technologies.

Today, more than 250 associates across 11 locations support customers throughout North Carolina, South Carolina, Tennessee, Virginia, Georgia, and Alabama.

As a Linde Material Handling dealer, WMH technicians have access to OEM training, diagnostic resources, evolving equipment technology, and continued technical development.

Service isn't an afterthought at WMH.

Our technicians are one of the most important reasons customers trust us to keep their operations moving.

Your expertise matters here.

If you're an experienced Field Service Technician, Forklift Technician, Heavy Equipment Mechanic, Diesel Technician, Equipment Mechanic, Industrial Maintenance Technician, Hydraulic Technician, or Mobile Service Technician looking for your next opportunity in North Alabama, we'd like to talk with you.

You don't need forklift experience to start the conversation.

You need mechanical ability, diagnostic curiosity, reliability, and pride in your work.

We'll provide the training, technology, service van, and resources to help you take it from there.

WMH Solutions provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

If you require a reasonable accommodation during the hiring process, please let us know. We are happy to assist.