Forklift-Certified Fulfillment Specialist

Lowe's; Lewisburg (WV); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe's is hiring to fulfill and ship customer orders with accuracy and safety in mind. The role emphasizes using retail tech, validating orders, and connecting customers with peers when extra help is needed.

Responsibilities include operating certified powered equipment, maintaining inventory accuracy, and keeping work areas clean and compliant with safety rules. A customer-first mindset and teamwork are essential across shifts.

Qualifications

• Basic computer skills and ability to input/lookup information.
• Experience with retail technology on smartphones/tablets.
• Powered equipment certification required or obtained after hire.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

Skills

Computer literacy

Retail tech familiarity

Customer service

Education

High school diploma or GED

Tools

Counterbalance Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe's is hiring to fulfill and ship customer orders with accuracy and safety in mind. The role emphasizes using retail tech, validating orders, and connecting customers with peers when extra help is needed.

Responsibilities include operating certified powered equipment, maintaining inventory accuracy, and keeping work areas clean and compliant with safety rules. A customer-first mindset and teamwork are essential across shifts.