Forklift-Certified Fulfillment Specialist

Lowe's Home Centers, LLC; Laurel (MD); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health, Vision and Dental insurance

Life and Disability insurance

Paid time off

401(k) Retirement with company match

Employee Assistance Program

Lowe's Associate Discount

Job summary

Lowe's Home Centers, LLC in Laurel, MD is seeking a Warehouse Associate to pick, stage, inspect, and fulfill customer orders while maintaining safe staging areas. You will operate powered equipment, ensure inventory accuracy, and assist customers by directing them to the right associates.

The role emphasizes safety, teamwork, and high-quality customer service, with a starting wage around $16.50–$17.85 per hour and a strong benefits program for eligible associates.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED preferred.
• 6 months of retail experience preferred.
• 6 months in customer service or product fulfillment at home improvement/hardware retailer in related department.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer skills

Retail tech experience

Customer service

Teamwork

Communication

Safety awareness

Education

High school diploma or GED

Tools

Orders App

SIMS

Job description

Lowe's Home Centers, LLC in Laurel, MD is seeking a Warehouse Associate to pick, stage, inspect, and fulfill customer orders while maintaining safe staging areas. You will operate powered equipment, ensure inventory accuracy, and assist customers by directing them to the right associates.

The role emphasizes safety, teamwork, and high-quality customer service, with a starting wage around $16.50–$17.85 per hour and a strong benefits program for eligible associates.