Forklift-Certified Fulfillment Specialist

Lowe's; Columbia (SC); On-site; USD 19,000 - 25,000; Full time

Job summary

Lowe's in Columbia, SC is hiring a retail associate to pick, stage, and fulfill customer orders with accuracy and care. You will use handheld devices, maintain safety standards, and assist customers by directing them to the right associates.

A forklift and related equipment certification is required or must be obtained. We value teamwork, strong communication, and a customer-first approach to ensure a positive shopping experience.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong communication and teamwork.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail tech familiarity

Customer service mindset

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's in Columbia, SC is hiring a retail associate to pick, stage, and fulfill customer orders with accuracy and care. You will use handheld devices, maintain safety standards, and assist customers by directing them to the right associates.

A forklift and related equipment certification is required or must be obtained. We value teamwork, strong communication, and a customer-first approach to ensure a positive shopping experience.