Forklift-Certified Fulfillment Associate

Lowe's Companies, Inc.; La Follette (TN); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Lowe's is seeking an associate to pick, stage, inspect, and fulfill customer orders across the store, ensuring accuracy and timely delivery. The role emphasizes customer service, equipment operation, and safe, organized work areas.

Candidates will support inventory accuracy, use the Orders App, and collaborate with leadership to resolve short picks, while maintaining adherence to safety standards and participating in continuous improvement initiatives.

Qualifications

• 6 Months of Experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment following safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail technology familiarity

Education

High school diploma or GED

Tools

Powered Equipment Certification: Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck

Job description

Lowe's is seeking an associate to pick, stage, inspect, and fulfill customer orders across the store, ensuring accuracy and timely delivery. The role emphasizes customer service, equipment operation, and safe, organized work areas.

Candidates will support inventory accuracy, use the Orders App, and collaborate with leadership to resolve short picks, while maintaining adherence to safety standards and participating in continuous improvement initiatives.