Forklift Battery Technician

Motive Holding Companies LLC; Phoenix (AZ); Hybrid; USD 37,000 - 41,000; Full time

Job summary

Motive Holding Companies LLC is seeking an Ultra Care Technician I to perform regular maintenance of industrial batteries at client sites in Phoenix. The role requires safety-first work habits and strong communication with customer contacts to coordinate repairs and service needs.

Responsibilities include inspections, water systems, voltage testing, and operating equipment like forklifts and reach trucks. DOE applies to hourly pay; applicant must be reliable and detail-oriented for consistent

Qualifications

• Ability to read and understand safety rules, manuals and procedures.
• Ability to interpret and follow written, oral, diagram, or schedule instructions.
• Prioritize work, work independently, and switch between tasks.
• Analytical and critical thinker with attention to detail.
• Troubleshooting skills to define and solve problems.
• Strong customer service and active listening skills.
• Solid organizational skills and a deadline-driven mindset.
• Self-motivated and reliable.

Responsibilities

• Represent the company in a neat and professional manner.
• Practice safety and good housekeeping at all times.
• Perform battery inspections, watering, washing, and full inspections including cell voltages and gravities.
• Install watering systems.
• Coordinate with customer contacts and ensure timely communication.
• Operate service vehicle safely and maintain it in good working order.
• Operate forklift and reach truck regularly.
• Address safety and EPA issues.
• Process non-potable water from battery wash.
• Test acidity (pH) and voltage, and perform pressure washing.
• Maintain accurate parts inventory.
• Promote point of sale items and allied services.
• Follow schedule to ensure regular maintenance.
• Comply with company policies and procedures (warranty, safety, hazmat, OSHA, environmental).
• Submit work orders properly and on time.
• Build strong relationships with customers.
• Coordinate repairs or resolve complaints with supervision or other departments.
• All other duties as required.

Skills

Reading comprehension

Instruction following

Prioritization

Analytical thinking

Detail oriented

Troubleshooting

Customer service

Organizational skills

Time management

Self-motivation

Tools

Forklift operation

Reach truck operation

Job description

Purpose and Scope:

The Ultra Care Technician I is responsible for performing regularly scheduled maintenance of industrial batteries and related products at the client site.

Responsibilities:

• Represents the company in a neat and professional manner in accordance with company standards.
• Practices safety and good housekeeping in all circumstances.
• Performs battery inspections, battery watering, battery washing, and full-scale inspection including recording of cell voltages and specific gravities.
• Performs watering system installations.
• Conveys information to proper customer contacts.
• Safely operates a service vehicle and keeps it in good working order.
• Operates a forklift and reach truck on a regular basis.
• Recognizes and addresses safety and EPA issues.
• Safely and correctly processes non-potable water recovered by the battery wash.
• Tests for and analyzes results of acidity level of water (pH).
• Performs voltage testing and pressure washing of battery.
• Maintains an accurate assigned parts inventory.
• Actively promotes point of sale items and allied products and services.
• Follows assigned schedule to ensure regular product maintenance.
• Complies with company policies and procedures (regarding issues such as warranty, safety, environmental, OSHA, and hazmat).
• Ensures work orders are filled out properly and submitted in a timely manner.
• Establishes and maintains good working relationships with customers.
• Communicates with others (supervisor, company technicians or other departments, as needed), to coordinate necessary repairs or either resolve customer complaints or seize opportunities.
• All other duties as required.

Skills / Other:

• Able to read and comprehend documents, such as safety rules, operating and maintenance instructions, plus procedural and technical manuals.
• Able to interpret and follow instructions (provided in written, oral, diagram, or schedule form).
• Able to prioritize work, work independently, and move from task to task.
• Analytical and critical thinker.
• Detail-oriented.
• Troubleshooting skills, able to define problems and solve them.
• Strong customer service skills, including active listening.
• Solid organizational skills.
• Deadline-driven, self-motivated.

Experience:

• 1-3 Years of experience involving battery industry or related experience, preferably within a field service environment. Prior sales or customer service in a field service environment, strongly preferred.

Pay: $27-$30/hr DOE #MCTA1