Forestry & Parks Office Administrator

City of Providence; Providence (RI); On-site; USD 48,000 - 62,000; Full time

Job summary

The City of Providence seeks a Forestry Clerk to support the Parks Department's Forestry Division. You will manage communications, process requisitions, handle public inquiries, and maintain tree inventory data. This role requires proficiency in data entry, organization, and customer service.

Reporting to up-line personnel, you will contribute to division operations and City services, including responding to Providence 311 requests and coordinating with vendors and City offices.

Qualifications

• High school diploma or equivalent.
• Must complete Computer Training Level I and II within six months of appointment.
• Data processing ability with a minimum of 35 words per minute.
• Demonstrated problem solving and customer service skills.
• Ability to work on multiple tasks with deadlines and set priorities.
• Ability to communicate effectively and courteously.
• Understand and carry out complex written and oral instructions.
• Knowledge of office procedures, practices, and equipment.
• Ability to gain knowledge of department technology and database systems.
• Must be able to perform all essential functions of the job.

Responsibilities

• Serves as office manager to facilitate communications with Division personnel via two-way radio and telephone.
• Prepares and submits requisitions; verifies bills with vendors and expedites payments.
• Handles calls and inquiries from the public; tracks resolution and project completion.
• Operates tree inventory database for daily entry of maintenance and planting assignments; prepares reports.
• Responds to citizen service requests in Providence 311 system.
• Performs administrative duties including mail handling, type correspondence, and file maintenance.
• Operates standard office machines and maintains accurate files.

Skills

Typing 35 WPM

Customer service

Data processing

Communication skills

Multitasking

Problem solving

Education

High school diploma or equivalent

Job description

The City of Providence seeks a Forestry Clerk to support the Parks Department's Forestry Division. You will manage communications, process requisitions, handle public inquiries, and maintain tree inventory data. This role requires proficiency in data entry, organization, and customer service.

Reporting to up-line personnel, you will contribute to division operations and City services, including responding to Providence 311 requests and coordinating with vendors and City offices.