FOREST CITY, NC - DATA CENTER TECHNICIAN III

Heunets Inc; Forest City (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Heunets Inc. is seeking a qualified Senior Data Center Technician / Site Lead to join as a 1099 independent contractor. You will provide hands-on data center installation, troubleshooting, maintenance, break/fix, and site coordination, leading on-site technicians and coordinating with remote NOC/engineering teams.

The role emphasizes safe, accurate work within SLA timelines, ownership of site activities, and documentation, with a focus on leadership and cross-team communication.

Qualifications

• 3+ years of hands-on data center or IT infrastructure experience.
• Experience leading or coordinating technicians at a data center site.
• Strong communication, leadership, and problem-solving skills.
• Ability to read and follow technical documentation, diagrams, and SOPs.

Responsibilities

• Lead and perform installation, troubleshooting, maintenance, and break/fix support for data center equipment.
• Rack, stack, install, move, and decommission servers and network equipment.
• Coordinate with remote NOC/engineering teams and escalated complex issues when required.
• Ensure SLA/timeframes are met; maintain documentation.
• Manage and coordinate day-to-day site activities and technician teams.
• Follow customer SOPs, security, and safety requirements.

Skills

Hands-on data center

Leadership

Communication

Problem solving

Job description

We are seeking a qualified and dependable Senior Data Center Technician / Site Lead to join our team as a 1099 independent contractor,lead and perform hands-on data center installation, troubleshooting, maintenance, break/fix, and site coordination activities. The successful candidate will provide technical leadership to on-site technicians, coordinate with remote NOC/engineering teams, and ensure all assigned work is completed safely, accurately, and within required SLA/timeframes.

Role & Responsibilities

• Lead and perform installation, troubleshooting, maintenance, and break/fix support for data center equipment.
• Rack, stack, install, move, and decommission servers and network equipment.
• Perform advanced hardware and connectivity troubleshooting.
• Install and troubleshoot copper and fiber network cabling.
• Execute IMAC (Install, Move, Add, Change) activities according to established procedures.
• Manage and coordinate day-to-day site activities and technician teams.
• Provide technical guidance and support to other technicians on site.
• Coordinate with remote NOC/engineering teams and escalated complex issues when required.
• Ensure assigned work is completed within required SLA/timeframes.
• Maintain accurate documentation of work performed and site changes.
• Follow customer SOPs, security, and safety requirements.

Required Qualifications

• 3+ years of hands-on data center or IT infrastructure experience.
• Strong technical expertise with enterprise server and network hardware.
• Strong experience in rack & stack, cabling, hardware installation, troubleshooting, and break/fix.
• Proven site management and team management experience.
• Experience leading or coordinating technicians at a data center site.
• Ability to independently handle technical issues and take ownership of site activities.
• Strong communication, leadership, and problem-solving skills.
• Ability to read and follow technical documentation, diagrams, and SOPs.
• Must have required tools and PPE and meet customer/site security requirements.

Preferred Experience

• Previous experience as a Level 3, Senior Data Center Technician, Site Lead, or Team Lead.
• Experience managing data center sites and coordinating technician teams.Experience with large-scale data center deployments, migrations, or infrastructure projects.
• Data center, networking, server, or relevant IT certifications are a plus.

Project Commitment

We are looking for qualified, dependable technicians who can commit to an engagement of up to 3 months and consistently meet customer expectations, quality standards, and SLA requirements.

Key Success Factors

• Technical competence and hands-on troubleshooting capability.
• Strong ownership and accountability for site activities.
• Effective leadership and coordination of technician teams.
• Consistent adherence to customer procedures, security, and safety standards.
• Timely completion and accurate documentation of assigned work.