Forecast & Analysis Consultant

Elevance Health; Indianapolis (IN); Hybrid; USD 84,000 - 138,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase plan

401k contribution

Job summary

Elevance Health is seeking a Forecast & Analysis Consultant I to coordinate and manage forecasting and analytics for FEP operations. You will build 6–36 month demand and workforce forecasts, partnering with WFM, Operations, and Data & Reporting Analytics to enable proactive staffing and budgeting.

Responsibilities include refining models, translating forecasts to headcount, and providing data-driven insights for strategic initiatives.

Qualifications

• BA/BS degree in business or related field.
• 5+ years in data collection, analysis and reporting.
• Equivalent combination of education and experience accepted.

Responsibilities

• Monitor forecast accuracy and refine models using variance analysis.
• Translate volume forecasts into headcount, FTE, and skill-mix requirements.
• Partner with WFM to align long-range forecasts with scheduling and intraday management.
• Support hiring, backfill, cross-training, and redeployment strategies.
• Coordinate and manage all WFM analysis and forecasting processes.
• Ensure data quality and integrity of insights shared with the business.
• Provide data-driven insights to inform strategic initiatives and growth planning.
• Quantify workforce impacts of new programs, regulatory changes, or benefit design shifts.
• Present forecasts, assumptions, and risks to leadership.
• Create executive summaries and advise on dashboard development.
• Serve as liaison for the FEP WFM forecast processes and annual operating plan.
• Ensure forecasting methodologies align with targets and plans.

Skills

Health care knowledge

Education

BA/BS degree in business or related field

Tools

NICE

Verint

Aspect

Power BI

Tableau

SQL

Python

R

Job description

Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Forecast & Analysis Consultant is responsible for coordinating and managing all reporting, analysis and forecasting processes. The Forecasting & Analysis Consultant is responsible for developing and maintaining a 6–36-month demand and workforce forecasts for FEP operations. This role partners closely with the Workforce Management (WFM) team, Operations, Comprehensive Health Management, and the Data & Reporting Analytics team to provide forward-looking insights that enable proactive staffing, budgeting, and capacity planning. Build predictive and scenario-based models to assess demand variability and risk.

How You Will Make An Impact

• Monitors forecast accuracy and continuously refine models using variance analysis.
• Translates volume forecasts into headcount, FTE, and skill-mix requirements.
• Partners within WFM to align long-range forecasts with short-term scheduling and intraday management.
• Supports hiring, backfill, cross-training, and redeployment strategies.
• Responsible for coordinating and managing all WFM analysis and forecasting processes. (took out reporting)
• Assures quality and integrity of the data collected and data insights shared with the business. (Eliminated the word reported)
• Provides expertise to lower-level consultants on the analysis of business needs to determine optimal means of meeting those needs.
• Provides data-driven insights to inform strategic initiatives, growth planning, and operational changes.
• Quantifies workforce impacts of new programs, regulatory changes, or benefit design shifts.
• Manages ROI Analysis of initiatives impacting workflow and productivity
• Presents forecasts, assumptions, and risks to operational and executive leadership.
• Creates clear, executive-level summaries and consults on dashboard development (took out develop dashboards)
• Serves as liaison for the FEP WFM forecast processes and the annual operating plan. (took out enrollment)
• Ensures that forecasting methodologies are aligned with business targets and operating plans are consistent with corporate objectives.

Minimum Requirements

Requires BA/BS degree in business or related field; a minimum of 5 years of progressively responsible experience in data collection, analysis and reporting; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, And Experiences

• Experience with Workforce management tools (e.g., NICE, Verint, Aspect, or similar), BI tools (Power BI, Tableau) preferred.
• SQL, Python, or R preferred
• Knowledge of the health care industry preferred

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $83,840 to $138,336

Location(s): Illinois and Virginia

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.