Ford Service Technician

Kalispell Ford; Kalispell (MT); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Full-Time Schedule

401(k) Coordination and Matching

Medical, Dental, Vision Insurance

Opportunities for Advancement

Vacation & Sick Pay

Employee Discounts on products/program

State-of-the-art Climate Controlled  "

Paid Education & Training

Tool Assistance Program for New TechnQ

Job summary

Kalispell Ford is seeking a skilled Service Technician to diagnose, repair, and service vehicles in a fast-paced dealership environment. You will complete repairs per orders, collaborate with service and parts teams, and communicate clearly with guests to ensure a top-tier customer experience.

The role emphasizes ongoing training, professional development, and clean, safe work habits. ASE certification is encouraged, with education and tools provided by the employer where possible.

Qualifications

• ASE Certification within 4 years or per management discretion.
• High school diploma, GED or vocational training completed.
• Own repair tools.
• Teamwork approach and can-do attitude.
• Excellent attention to detail.
• Ability to work in a fast-paced dealership independently.
• Ability to interpret diagrams and schematics accurately.
• Strong technical skills and desire to learn.
• Good communication and professional demeanor.

Responsibilities

• Diagnose and inspect guest concerns per repair orders.
• Communicate with guests and team leads to identify mechanical problems through inspections, test drives, or statements.
• Perform repairs and work outlined on repair orders with efficiency and accuracy.
• Collaborate with service and parts teams to understand needs and provide expert service.
• Troubleshoot with service/shop teammates and manufacturer to resolve issues.
• Maintain accurate records of all services performed.
• Stay updated with the latest mechanical techniques through ongoing training.
• Provide excellent customer service to guests and dealership teammates.
• Maintain a clean and organized work area and proper tool storage.

Skills

Teamwork

Can-do attitude

Technical skills

Attention to detail

Communication skills

Education

High school diploma or GED

Tools

Repair tools

Job description

At Kalispell Ford, we like to do things differently. We know what most people think of car dealerships, and we’re here to change that! We may service and sell vehicles, but first, we’re here to take care of people. We focus on the guest experience and pride ourselves in taking an open and honest approach to provide the best automotive sales and service experience. We thrive on teamwork with an emphasis on individual accountability and employee satisfaction.

Due to our continued growth, Kalispell Ford is looking for talented individuals seeking an opportunity to join our Service Team as a Ford Service Technician. We understand the importance of education, and invest in our staff through continual career growth and opportunities for advancement.

WHAT WE OFFER:

• $60-100,000/annually DOE
• Full-Time Schedule
• 401(k) Coordination and Matching
• Medical, Dental, Vision Insurance
• Opportunities for Advancement
• Vacation & Sick Pay
• Employee Discounts on products/services
• State-of-the art Climate Controlled Shop
• Paid Education & Training
• Tool Assistance Program for New Technicians
• Extensive opportunities to grow and learn
• Access to company fun and events year round

WHAT YOU’LL DO:

• Diagnose and inspect guest concerns per repair order notes
• Communicate with guests and team leads to determine nature of mechanical problems through all means; i.e. inspections, test drives, advisor or customer statements
• Perform any/all needed repairs and work as outlined on repair orders from team leads with efficiency & accuracy
• Collaborate with all service and parts teams to understand needs & provide expert service and advice for guests and dealership vehicles
• Take initiative to work with service/shop teammates and manufacturer to troubleshoot and resolve any issues or challenges that may arise during the process
• Maintain accurate records of all services performed
• Keep up-to-date with the latest mechanical techniques through ongoing training and professional development
• Provide excellent customer service to dealership teammates and dealership guests
• Maintain a clean and organized work area, ensuring all tools and equipment are properly stored and maintained.

WHAT YOU’LL NEED:

• Obtain and maintain ASE Certification within 4 years or per management discretion
• High school diploma, GED or vocational training OR job-related course work required completed
• Teamwork approach and can-do attitude
• Your own repair tools
• Excellent attention to detail
• Ability to work effectively in a fast-paced dealership environment independently, working with multiple projects and meeting deadlines
• Ability to interpret installation instructions, diagrams and schematics to ensure accuracy and precision
• Strong technical skills and intense desire to learn
• Communication skills and a professional demeanor as there may be times when guests need instruction and information
• Sense of humor and motivation to learn and succeed with a team

Kalispell Auto Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.