For Eyes - Store Manager 3 #M238 South Weymouth, MA

For Eyes; South Weymouth (MA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player seeks a dynamic Store Manager to lead operations and enhance customer service in a thriving retail environment. This role is crucial for driving sales and fostering a motivated team, while also managing partnerships with optometrists. As a key leader, you'll ensure that the store meets performance targets and maintains high customer satisfaction. Join a global leader in eyewear and eyecare, where your contributions will help shape the future of the industry and provide exceptional experiences for customers.

Qualifications

• 4+ years of management experience in a retail environment.
• Strong knowledge of optical products and sales techniques.

Responsibilities

• Deliver excellent customer service and manage store operations.
• Train and coach staff to meet performance targets.
• Analyze financial data to improve profitability.

Skills

Management/Supervisory Experience

Customer Service

Sales Techniques

Communication Skills

Team-Building Skills

Analytical Skills

Education

High School Diploma

College Degree

Tools

Retail Technology

Job description

For Eyes - Store Manager 3 #M238 South Weymouth, MA

Join to apply for the For Eyes - Store Manager 3 #M238 South Weymouth, MA role at For Eyes

Overview

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our products are available in over 150 countries, including brands like Essilor, Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear, Costa, Sunglass Hut, LensCrafters, Salmoiraghi & Viganò, and the GrandVision network. Join our community of over 190,000 dedicated employees worldwide and be part of transforming the eyewear and eyecare industry.

Position Summary

The Store Manager is a key leader responsible for delivering excellent customer service, managing store operations, coaching staff, and fostering partnerships with optometrists. The role involves achieving performance targets, managing staff, and ensuring a seamless customer experience.

Responsibilities

• Ensure high-quality customer service by guiding the team through the sales process.
• Provide on-the-job training and coaching to staff.
• Offer timely, constructive feedback and address performance issues.
• Conduct meaningful conversations to improve team satisfaction and performance.
• Drive personal and team sales, modeling best practices.
• Analyze financial data and suggest improvements for profitability.
• Meet or exceed sales and performance targets.
• Enhance customer satisfaction as reflected in NPS and Google Ratings.
• Manage staffing, payroll, inventory, and administrative tasks.
• Lead optometric partnerships and co-planning activities.
• Adhere to loss prevention policies and conduct inventory management.

Qualifications

Basic Qualifications

• High School diploma or equivalent
• 4+ years of management/supervisory experience
• Knowledge of operations and business processes
• Strong influencing, negotiating, and team-building skills
• Knowledge of optical products and sales techniques
• Effective communication skills
• Basic math skills and familiarity with retail technology

Preferred Qualifications

• College degree or equivalent
• State licensure or ABO Certification (if applicable)
• Previous retail and customer service experience

Additional Information

We are committed to diversity, equity, and inclusion, providing equal opportunities regardless of race, gender, ethnicity, religion, disability, or sexual orientation.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail