Footwear Specialist: Athlete-First Experience

DICK'S Sporting Goods, Inc.; Folsom (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

DICK'S Sporting Goods in California is seeking a Specialist – Footwear to deliver an athlete-first shopping experience and drive footwear sales in a fast-paced retail setting. You will engage athletes, share product knowledge, and help customers find the right fit for performance and comfort.

You will also assist with training teammates, uphold merchandising standards, and contribute to a welcoming, respectful store environment where exceptional service is the norm.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience in a retail or customer-facing role.
• Experience delivering athlete-friendly service is preferred.

Responsibilities

• Delivers an outstanding athlete experience by engaging athletes and providing product information.
• Drives sales through product and services recommendations based on athlete needs.
• Assists with onboarding and training of team members as subject matter expert.
• Acts as go-to expert in designated process categories for smooth execution.
• Maintains merchandising and presentation standards and updates signage and pricing.
• Promotes customer participation in loyalty programs and other offerings.
• Creates a welcoming store environment where teammates and athletes are respected.
• Adheres to safety, loss prevention, and store policies and procedures.

Skills

Customer service

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in California is seeking a Specialist – Footwear to deliver an athlete-first shopping experience and drive footwear sales in a fast-paced retail setting. You will engage athletes, share product knowledge, and help customers find the right fit for performance and comfort.

You will also assist with training teammates, uphold merchandising standards, and contribute to a welcoming, respectful store environment where exceptional service is the norm.