Footwear Sales Pro — Earn, Learn & Style Impact

Nordstrom, Inc.; San Mateo (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom, Inc. is seeking a professional sales associate in California to help customers feel confident and look their best. You will rely on personalized service, product knowledge, and relationship-building to drive loyalty and sales.

You will work in a fast-paced environment, collaborating with teammates to maintain a fully prepared department and meet performance goals. Flexible hours include evenings, weekends, and peak periods.

Qualifications

• Experience in retail or fashion sales setting.
• Ability to use technology and digital selling tools.
• Ability to meet sales targets in a fast-paced environment.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction.
• Build and grow a personal customer base through in-store interactions.
• Offer honest, confident style and fit feedback that earns trust.
• Set and achieve personal sales goals; stay accountable to results.
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, and inventory counts.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Show up for your team every shift and maintain a positive environment.
• Flexible schedule including evenings, weekends, and peak periods.
• Follow Up using 2-2-2 method, Nordy Club enrollment, and Personal Book.

Skills

Customer service

Sales goals

Communication skills

Team player

Job description

Nordstrom, Inc. is seeking a professional sales associate in California to help customers feel confident and look their best. You will rely on personalized service, product knowledge, and relationship-building to drive loyalty and sales.

You will work in a fast-paced environment, collaborating with teammates to maintain a fully prepared department and meet performance goals. Flexible hours include evenings, weekends, and peak periods.