Footwear Sales Pro — Commission & Flexible Schedule

Nordstrom, Inc.; Charlotte (NC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement

Paid Time Off

Job summary

Nordstrom, Inc. is seeking a professional sales associate to deliver exceptional customer service, help customers look and feel their best, and contribute to strong sales performance in a fast-paced environment.

You will build relationships with customers, share fashion insights, and leverage digital tools to maximize loyalty and repeat business. This role requires evenings, weekends, and peak-period availability.

Qualifications

• A genuine passion for fashion, styling, and customer experience
• A self-motivated, goal-oriented approach with a track record of hitting targets
• Strong communication and relationship-building skills with a wide range of customers
• A team-first mindset, looking for ways to help your teammates and department succeed
• Comfort with technology and digital selling tools
• The ability to prioritize and stay organized in a fast-paced, high-volume environment
• Flexibility to work varied hours based on business needs

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools
• Offer honest, confident style and fit feedback that earns trust and drives loyalty
• Set and achieve personal sales goals, and stay accountable to results
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count
• Stay current on product knowledge and trends to serve as a trusted style resource
• Show up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productive
• Acknowledge flexible schedule requirements including evenings, weekends, and peak periods
• Follow Up - Build lasting relationships to drive predictable business using the 2-2-2 Method, Nordy Club enrollment, and Personal Book

Job description

Nordstrom, Inc. is seeking a professional sales associate to deliver exceptional customer service, help customers look and feel their best, and contribute to strong sales performance in a fast-paced environment.

You will build relationships with customers, share fashion insights, and leverage digital tools to maximize loyalty and repeat business. This role requires evenings, weekends, and peak-period availability.