Footwear Sales Pro - Commission-Based, Fashion-Forward

Nordstrom Inc; Portland (OR); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

401k

Medical/Vision/Dental/Life/Disability

PTO accruals

Holidays

Merchandise discount

Job summary

Nordstrom Inc. in Portland is seeking an energetic, service-oriented sales professional to help customers feel and look their best, with a focus on fashion expertise and relationship-building. You will drive sales, maintain an organized department, and use digital tools to connect with customers.

The role emphasizes delivering an exceptional shopping experience, meeting goals, and supporting teammates in a fast-paced environment with flexible hours, including evenings and weekends.

Qualifications

• A genuine passion for fashion, styling, and customer experience.
• A self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• A team-first mindset, looking for ways to help your teammates and department succeed.
• Comfort with technology and digital selling tools.
• The ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback that earns trust and drives loyalty.
• Set and achieve personal sales goals, and stay accountable to results.
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Show up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productive.
• Able to commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periods.
• Follow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method (follow up 2 days, 2 weeks, and 2 months after a purchase), Nordy Club enrollment, and Personal Book (your tool for tracking customers so outreach feels personal).

Skills

Customer service

Communication

Team player

Digital selling tools

Fashion knowledge

Time management

Tools

Digital selling tools

Job description

Nordstrom Inc. in Portland is seeking an energetic, service-oriented sales professional to help customers feel and look their best, with a focus on fashion expertise and relationship-building. You will drive sales, maintain an organized department, and use digital tools to connect with customers.

The role emphasizes delivering an exceptional shopping experience, meeting goals, and supporting teammates in a fast-paced environment with flexible hours, including evenings and weekends.