Footwear Lead - Store Operations & Customer Experience

Cabela's Incorporated; Colorado Springs (CO); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Job summary

Bass Pro Shops in Colorado Springs, CO is seeking a Footwear Lead to manage daily department operations, including merchandising, inventory control, pricing, and customer service. You will direct associates, manage schedules, and ensure a legendary customer experience by understanding customers' needs and recommending products.

The role emphasizes training, performance feedback, event coordination, and collaboration with store management to achieve sales and service goals.

Qualifications

• Requires ability to read and analyze reports and data
• Demonstrates strong interpersonal and communication skills
• Experience supervising retail staff is a plus

Responsibilities

• Provide daily direction to department associates
• Manage merchandising, pricing, and plan-o-grams as directed
• Assist with interviewing and staff scheduling
• Coordinate training and performance feedback
• Deliver a high level of customer service and solve issues with customers and staff

Skills

Sales leadership

Customer service

Merchandising

Presentation & meetings

Interpersonal skills

Education

High School Diploma or equivalent

Tools

POS systems

Inventory software

MS Office

Job description

Bass Pro Shops in Colorado Springs, CO is seeking a Footwear Lead to manage daily department operations, including merchandising, inventory control, pricing, and customer service. You will direct associates, manage schedules, and ensure a legendary customer experience by understanding customers' needs and recommending products.

The role emphasizes training, performance feedback, event coordination, and collaboration with store management to achieve sales and service goals.