Footwear Lead: Elevate Athlete Experience & Sales

Under Armour, Inc; Hanover (MD); On-site; USD 22,000 - 29,000; Full time

Job summary

Under Armour, Inc. in the United States is seeking a Lead Associate, Footwear to drive footwear sales, energize the team, and deliver standout service.

You will create a clean, dynamic shopping environment while using product knowledge and passion for performance to connect with every Athlete who walks through the door.

This role offers the chance to lead by example, hit key performance goals, and bring the Under Armour brand to life—one step at a time.

Qualifications

• At least 18 years old.
• Available to work a flexible schedule, including evenings, weekends, and holidays.
• Local language fluency required; basic English is a plus.
• Basic numeracy, literacy, listening, and communication skills.
• Ability to establish interpersonal relationships.
• Demonstrate critical thinking to solve routine problems.
• Can stand, lift, walk, bend and lift cartons weighing up to 25 lbs. /12 kgs during each work shift with or without accommodation.
• Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices).
• Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes.
• High-energy environment, working alongside people who appreciate the power of a team.
• Opportunities for professional development and advancement.
• Opportunities for regular part-time and full-time roles

Responsibilities

• Provide an exceptional customer service experience based on footwear needs
• Provide an athlete experience unique to Under Armour
• Coach fellow teammates on footwear products and best-selling practices
• Complete omni-channel requests for athletes in line with Under Armour’s policies and procedures where applicable
• Promote core & seasonal products to athletes by incorporating knowledge of the selling process.
• Aid Athletes according to UA service model, communicate brand values, and identify sales opportunities
• Provide feedback on store operations to the Store Leadership
• Assist as needed in operations; cash desk/ticketing/merchandising/stock replenishment
• Collaborate with teammates to achieve store goals
• Ability to actively listen to feedback from leadership to continue to grow as a teammate
• Perform other tasks as assigned by management

Skills

Customer service

Product knowledge

Team leadership

Job description

Under Armour, Inc. in the United States is seeking a Lead Associate, Footwear to drive footwear sales, energize the team, and deliver standout service.

You will create a clean, dynamic shopping environment while using product knowledge and passion for performance to connect with every Athlete who walks through the door.

This role offers the chance to lead by example, hit key performance goals, and bring the Under Armour brand to life—one step at a time.