Footwear Coordinator

Sun & Ski Sports; Hanover (MD); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

PTO

401(k) Plan + Company Match

Employee Purchase Discount

Job summary

Sun & Ski Sports in Hanover, MD is seeking a Footwear Coordinator to lead a store team and elevate the customer experience. You will supervise opening/closing, develop selling strategies, and promote product knowledge with enthusiasm.

Join a dynamic outdoor retailer offering top brands, comprehensive benefits, and opportunities to host in-store clinics and community events while driving sales and optimizing operations.

Qualifications

• 1+ years of management experience and ability to lead a team.
• 2+ years of retail experience, preferably in snow sports or upscale items.
• Strong knowledge of store operations, inventory control, and shrink reduction.
• Talent in recruiting, interviewing, training, and staff development.
• Excellent interpersonal and communication skills for vendor and team relations.
• Highly organized with strong time management and multitasking abilities.
• Analytical and detail-oriented problem-solving skills.

Responsibilities

• Supervise store operations, including opening and closing when needed.
• Deliver exceptional customer service and exceed guest expectations.
• Train and develop the store team on selling strategies and processes.
• Drive sales by sharing product knowledge with enthusiasm.
• Create and execute sales strategies using analysis and action plans.
• Identify issues and present solutions to improve performance.
• Maintain appealing store visuals and a welcoming environment.
• Ensure compliance with company policies and procedures.
• Lead and participate in events, clinics, and community activities.
• Represent Sun & Ski Sports as a brand ambassador locally.
• Maintain communication with General Manager, District Manager, and Home Office.
• Manage store expenses and payroll; adapt plans as needed.
• Oversee loss prevention and accurate cash handling.

Skills

Management experience

Retail experience

Operations knowledge

Recruiting

Interpersonal skills

Organization

Analytical thinking

Job description

51 - HANOVER, Hanover, MD, US

2 days ago Requisition ID: 1813

OVERVIEW

Established in 1980, Sun & Ski Sports calls an unexpected city home – Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile—26.2 of them, to be exact—to provide you with the right gear and guidance.

We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We’ll be looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We’ve been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports – Find Yourself Outside.

SUMMARY

We are looking for a Footwear Coordinator who has the passion and drive to be number one and to work in a team atmosphere! Here you'll lead a team whose central focus is revolutionizing the entire customer experience! In addition to developing this winning team, you will also streamline processes and cultivate an environment that is exciting, interactive, and fun for both customers and employees! These are amazing opportunities for dynamic individuals.

JOB RESPONSIBILITIES

• Serve in a supervisory capacity, including opening and closing the store as needed.
• Deliver exceptional customer service consistently, going above and beyond guest expectations.
• Train and develop the store team on selling strategies and promote continuous improvement.
• Drive sales by sharing product knowledge and displaying genuine enthusiasm.
• Develop and execute creative sales strategies using business analysis, action plans, and consistent accountability.
• Identify problems and opportunities and present actionable solutions to improve performance.
• Maintain store visual presentation standards to create a clean, inspiring shopping environment.
• Ensure all employees follow company policies and procedures.
• Lead and participate in events, including in-store clinics and community engagements.
• Serve as a brand ambassador by promoting Sun & Ski within the local community.
• Maintain strong communication with the General Manager, District Manager, and Home Office.
• Manage store expenses and payroll, and adapt plans based on evolving business needs.
• Oversee loss prevention efforts, minimizing shrink and ensuring accurate cash handling.

REQUIRMENTS

• 1+ years of management experience with the ability to motivate, lead, and develop a team.
• 2+ years of retail experience, preferably in snow sports or upscale patio furniture.
• Strong knowledge of business operations, inventory control, and shrink reduction strategies.
• Talent in recruiting, interviewing, training, and employee development.
• Excellent interpersonal and communication skills for building effective relationships with vendors, buyers, team members, and upper management.
• Highly organized, with strong time management and multi-tasking capabilities.
• Sharp analytical and problem-solving skills, paired with strong attention to detail.

INDRET

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities.

Company Benefits

• Pay: Hourly Rate + Commission
• Health, Vision, and Dental Insurance
• Employer Paid Basic Life Insurance
• Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
• Paid Time Off (PTO)
• 401 (k) Plan + Company Match
• Employee Purchase Discount