Foot and Ankle Sales Associate - Boston, MA

Stryker; Boston (MA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Employee Stock Purchase Plan (ESPP)

Job summary

Stryker is seeking a Foot & Ankle Sales Associate to partner with Sales Representatives, learn the medical device field, and contribute to territory growth. You will support surgeries, educate clinicians, and nurture customer relationships while aligning with sales plans and compliance standards.

Responsibilities include inventory management, PO processing, and promoting Stryker products to differentiate from competitors.

Qualifications

• Bachelor’s Degree or equivalent required.
• Associate’s degree or Medical Certification (e.g. CST, PT, CPT) with 2+ years of related experience.
• High School Diploma with 4+ years of related experience or 4+ years of active duty military service.

Responsibilities

• Partner with Sales Representatives to learn the medical device industry and grow the Foot & Ankle business in the assigned territory.
• Attend surgeries to ensure product availability and instruct surgeons on use and functionality.
• Educate doctors and staff on proper use, maintenance, and updates of Stryker products.
• Work with sales teams to identify opportunities, deliver strong customer service, and develop customer relationships.
• Identify needs of new prospects and develop appropriate responses with the Sales Representative.
• Tailor promotional messages after training and advise on product selection based on customer needs.
• Perform field calls for accounts and support new sales plans and marketing strategies to meet targets.
• Assist in inventory management, PO processing, and maintaining sets to meet customer demand.
• Market products based on features and differentiators and stay informed on industry trends.
• Attend meetings outside regular hours and adhere to compliance and ethics guidelines.

Education

Bachelor’s Degree

Associate’s degree or Medical Certification (i.e. CST, PT, CPT)

High School Diploma + at least 4 years of professional and/or related experience

4+ years of active duty military service

Job description

Stryker

What You Will Do

• The Foot & Ankle Sales Associate will partner closely with Sales Representative(s) in the area to quickly learn the medical device industry and Foot & Ankle business, and then contribute to the growth of that business in the assigned territory. He/she will partner with the Sales Rep(s) in all aspects of the sales call pattern, including but not limited to, covering cases in the assigned territory, marketing and promotion of the products in the assigned accounts, building of sets, managing inventory, and, as they learn and grow, beginning to convert customers to Stryker.
• Attend surgeries in which Stryker Foot & Ankle products are used, to ensure all products are available for surgeon use in each case and to instruct surgeons regarding product use and functionality.
• Educate and inform doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker products, product functionality and updates, changes to product portfolio, and educational programs.
• Work with sales teams to contact customers in order to identify sales opportunities, deliver excellent customer service, and further develop the customer relationship.
• Identify the needs of new prospects, in conjunction with the assigned Sales Representative, and develop appropriate responses.
• Following extensive product training, tailor Stryker’s promotional message based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish Stryker products from those of Stryker’s competitors.
• Perform field calls for the account(s) and assigned territory.
• Assist in the implementation of new sales plans and effective marketing strategies to competitively position the organization. Partner with the Sales Representative and organization to meet and exceeding business targets (quotas).
• Serve as the primary backup contact for Sales Representative(s). Acquire a basic understanding of the field to include regulatory compliance issues and adhere to these guidelines.
• Assist in the resolution of any problems or questions that arise in account(s).
• Partner with Sales Rep(s) on inventory management and building of proper inventory levels and sets to meet customer needs.
• Assist and partner with Sales Rep(s) in acquiring and processing Customer Purchase Orders (POs) for proper invoicing. Maintain training in sales skills and products.
• Market the product line to customers, based upon knowledge of functionality, features, and factors that differentiate Stryker’s Foot & Ankle products from those of its competitors. Remain current on industry, customer, and competitive trends.
• Participate in and attend sales meetings and professional association meetings outside of regular business hours.
• Consistently adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures.

What You Need

• Bachelor’s Degree OR
• Associate’s degree or Medical Certification (i.e. CST, PT, CPT, etc.) + at least 2 years of professional and/or related experience
• High School Diploma + at least 4 years of professional and/or related experience
• 4+ years of active duty military service
• Sales Base/Draw + commission: $65,000.00 - $75,000.00 and may be eligible to earn commission and/or bonuses + benefits.

Health benefits include:

• Medical and prescription drug insurance
• Dental insurance
• Vision insurance
• Critical illness insurance
• Accident insurance
• Hospital indemnity insurance
• Personalized healthcare support
• Wellbeing program
• Tobacco cessation program

Financial benefits include:

• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• 401(k) plan
• Employee Stock Purchase Plan (ESPP)
• Basic life and AD&D insurance
• Short-term disability insurance

Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.