Foodservice Transportation Manager – Dispatch & Routing

Ferraro Foods of Maryland, LLC; Aberdeen (MD); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company contribution

Paid time off

Paid holidays

Voluntary benefit offerings

Job summary

Ferraro Foods of Maryland, LLC is looking for a hands-on Transportation Manager to lead daily transportation operations in Aberdeen, MD. This role focuses on dispatch, routing, driver performance, and the development of new driver hires.

As a key liaison between Transportation and Sales, you will troubleshoot issues, optimize routes, ensure DOT and safety compliance, and mentor the driver team to sustain reliable deliveries. This is a full-time position with early morning start times.

Qualifications

• Active Class A or Class B CDL required.
• 5+ years of foodservice delivery experience.
• Transportation supervisory or management experience preferred.
• Working knowledge of RoadNet preferred.
• Strong written and verbal communication skills.
• Excellent organizational and follow‑up skills.
• Detail‑oriented with the ability to manage a busy workload.
• Ability to multitask and meet deadlines in a fast‑paced environment.
• High school diploma or equivalent work‑related experience preferred.

Responsibilities

• Oversee daily transportation operations, including routing, dispatching, and driver coordination.
• Manage the morning dispatch process for Class A and Class B Drivers.
• Troubleshoot routing, delivery, and staffing issues and follow up with drivers throughout the day.
• Handle driver and Driver Helper callouts and coordinate alternate solutions to keep deliveries moving.
• Communicate with customers, Customer Service, Sales, drivers, and other internal teams regarding delivery times and service issues.
• Serve as a key point of communication between Transportation and Sales.
• Analyze routes on an ongoing basis and identify opportunities to improve efficiency.
• Review driver feedback and make appropriate adjustments to route order and sequencing.
• Supervise and audit RoadNet maintenance and routing activity.
• Monitor truck utilization during the routing process, including weight and cube.
• Coach and counsel drivers and helpers to improve performance and ensure adherence to company policies.
• Address attendance, performance, conduct, and other policy concerns through appropriate corrective action.
• Support the training and development of newly hired drivers.
• Ensure drivers comply with DOT regulations, state and federal laws, OSHA requirements, and company policies.
• Report driver accidents, incidents, and injuries to Safety and Human Resources.
• Identify and recommend improvements to departmental policies and practices.

Skills

CDL Class A/B

Foodservice delivery experience

Supervisory/management experience

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

RoadNet

Job description

Ferraro Foods of Maryland, LLC is looking for a hands-on Transportation Manager to lead daily transportation operations in Aberdeen, MD. This role focuses on dispatch, routing, driver performance, and the development of new driver hires.

As a key liaison between Transportation and Sales, you will troubleshoot issues, optimize routes, ensure DOT and safety compliance, and mentor the driver team to sustain reliable deliveries. This is a full-time position with early morning start times.