Foodservice Operations & Development Manager

Loop Neighborhood; Union City, Northern (CA, KY); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Vacation and Paid Holidays

Health Benefits (Medical, Dental, and

401(k) Plan with Company Match

Opportunities for growth in a fast-mov

Fuel discounts

Job summary

Loop Neighborhood is seeking an experienced Foodservice Operations & Development Manager to shape and grow our foodservice business across multiple locations in California.

You will work closely with the Director of Fresh Food to design, launch, and expand distinctive foodservice experiences—from concept planning to ongoing operations—and translate ideas into practical workflows with strong training and SOPs.

Qualifications

• 5+ years of progressive multi-unit leadership experience in quick-service restaurants, fast-casual restaurants, or comparable high-volume foodservice operations.
• Previous experience as a District Manager, Area Manager, Multi-Unit Manager, Director of Operations, or similar restaurant leadership position.
• Demonstrated experience developing, documenting, implementing, or improving restaurant SOPs, training programs, operating routines, and accountability systems.
• Ability to build restaurant systems from the ground up in a young, developing department where processes may not yet be fully defined.
• Strong writing and documentation skills with the ability to turn operational knowledge into clear, practical, and teachable procedures.
• Excellent leadership, communication, coaching, organizational, project-management, and time-management skills.

Responsibilities

• Lead and oversee daily operations for multiple foodservice and restaurant locations across greater California.
• Drive consistent execution of the company's Fast, Friendly, and clean service standards at every location.
• Recruit, hire, onboard, train, coach, and develop restaurant managers and team members.
• Conduct regular location visits, operational audits, and performance reviews to ensure compliance with company standards.
• Develop, document, implement, and continuously improve practical restaurant SOPs, training materials, checklists, operating routines, and accountability tools.
• Establish clear procedures for opening and closing, shift management, food preparation, production planning, food safety, sanitation, inventory, ordering, waste control, equipment care, and guest service.
• Apply proven QSR practices to build scalable systems that are easy to teach, measure, and execute across multiple restaurant concepts and locations.
• Test procedures in the field, gather team feedback, and revise standards to improve consistency, efficiency, food quality, and profitability.
• Ensure consistent execution of food quality, food safety, sanitation, merchandising, speed of service, hospitality, and customer service expectations.
• Monitor sales, labor, food cost, inventory, waste, and profitability metrics and implement action plans to improve performance.
• Support new restaurant openings, remodels, menu and program rollouts, equipment installations, and operational initiatives.
• Partner with Operations, Human Resources, Training, Marketing, Facilities, IT, and Foodservice leadership to improve processes and team performance.
• Build bench strength and succession plans for restaurant leadership positions within the district.
• Coach teams on guest recovery, hospitality, upselling, labor deployment, production planning, and operational efficiency.
• Ensure compliance with local, state, federal, and company food safety, sanitation, employment, and labor requirements.
• Build a culture of accountability, teamwork, urgency, continuous improvement, and operational excellence.
• Respond quickly and effectively to operational issues, staffing challenges, equipment problems, food safety concerns, and guest complaints.
• Communicate field needs, risks, opportunities, and performance results clearly to the Director of Fresh Food and other company leaders.

Skills

Multi-unit leadership

Restaurant operations

Staff development

Travel readiness

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Description

Job Location: Greater Bay Area, CA | 75% Travel 25% in Office
FLSA (Fair Labor Standards Act): Exempt
Reporting Structure: Director of Fresh Food
Salary Range: $110,000-$140,000 Annual

Join Our Growing Team!

Vintners Distributors is the corporate arm that oversees West Coast Convenience, Eaton Foods, Eatswell, and Prohas Enterprises. Its portfolio includes Loop Neighborhood Market, Poppy Market, select Chevron locations, Krispy Krunchy Chicken, and other quick-service restaurant brands.

Vintners Distributors continues to expand and seek customer-focused individuals who want to make an impact. We are committed to delivering high-quality, better-for-you products and an exceptional store experience, guided by our core values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety.

If you thrive in a fast-paced environment and are driven by service, innovation, and teamwork, we invite you to join us in redefining convenience for our customers every day.

Position Summary

The Foodservice Operations & Development Manager will play a key role in shaping and growing our foodservice business, helping develop our own branded restaurant concepts and bringing new ideas to life—from concept planning and pilot testing to opening day and ongoing operations. Working directly with the Director of Fresh Food, this hands-on leader will help design, launch, and expand distinctive foodservice experiences across our growing network.

This position is responsible for leading operations across multiple foodservice and restaurant locations, developing strong teams, and delivering results in sales, profitability, food quality, food safety, and guest experience. The manager will also help build the operating foundation for continued growth, translating new concepts into practical workflows, effective training, clear SOPs, and consistent execution.

This is an opportunity for an experienced multi-unit foodservice leader who enjoys building something new, developing people, and taking ownership of both successful launches and day-to-day performance.

Experience opening new restaurant locations, launching foodservice concepts or programs, and translating ideas into successful daily operations strongly preferred.

Key Responsibilities

• Lead and oversee daily operations for multiple foodservice and restaurant locations across greater California.


• Drive consistent execution of the company's Fast, Friendly, and clean service standards at every location.


• Recruit, hire, onboard, train, coach, and develop restaurant managers and team members.


• Conduct regular location visits, operational audits, and performance reviews to ensure compliance with company standards.


• Develop, document, implement, and continuously improve practical restaurant SOPs, training materials, checklists, operating routines, and accountability tools.


• Establish clear procedures for opening and closing, shift management, food preparation, production planning, food safety, sanitation, inventory, ordering, waste control, equipment care, and guest service.


• Apply proven QSR practices to build scalable systems that are easy to teach, measure, and execute across multiple restaurant concepts and locations.


• Test procedures in the field, gather team feedback, and revise standards to improve consistency, efficiency, food quality, and profitability.


• Ensure consistent execution of food quality, food safety, sanitation, merchandising, speed of service, hospitality, and customer service expectations.


• Monitor sales, labor, food cost, inventory, waste, and profitability metrics and implement action plans to improve performance.


• Support new restaurant openings, remodels, menu and program rollouts, equipment installations, and operational initiatives.


• Partner with Operations, Human Resources, Training, Marketing, Facilities, IT, and Foodservice leadership to improve processes and team performance.


• Build bench strength and succession plans for restaurant leadership positions within the district.


• Coach teams on guest recovery, hospitality, upselling, labor deployment, production planning, and operational efficiency.


• Ensure compliance with local, state, federal, and company food safety, sanitation, employment, and labor requirements.


• Build a culture of accountability, teamwork, urgency, continuous improvement, and operational excellence.


• Respond quickly and effectively to operational issues, staffing challenges, equipment problems, food safety concerns, and guest complaints.


• Communicate field needs, risks, opportunities, and performance results clearly to the Director of Fresh Food and other company leaders.

Requirements

• 5+ years of progressive multi-unit leadership experience in quick-service restaurants, fast-casual restaurants, or comparable high-volume foodservice operations required.


• Previous experience as a District Manager, Area Manager, Multi-Unit Manager, Director of Operations, or similar restaurant leadership position required.


• Demonstrated experience developing, documenting, implementing, or improving restaurant SOPs, training programs, operating routines, and accountability systems.


• Ability to build restaurant systems from the ground up in a young, developing department where processes may not yet be fully defined.


• Strong writing and documentation skills with the ability to turn operational knowledge into clear, practical, and teachable procedures.


• Excellent leadership, communication, coaching, organizational, project-management, and time-management skills.


• Proficiency with Microsoft Word, Excel, PowerPoint, and other business applications.


• Valid driver's license, reliable transportation, and the ability to travel extensively across greater California is required.


• Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays when needed to support restaurant operations.

Benefits

• Vacation and Paid Holidays


• Health Benefits (Medical, Dental, and Vision)


• 401(k) Plan with Company Match


• Opportunities for growth in a fast-moving and expanding retail environment

Employee Incentives

• Employees that are with us for 6 months to 3 years = $0.10 off a gallon of fuel


• Employees that are with us for 3 years to 5 years = $0.30 off a gallon of fuel


• Employees that have been with us for 5+ years = $0.40 off a gallon of fuel


• MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK

Disclaimer: The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time.

The company reserves the right to run background checks as a condition of employment.