Food Team Member

Workstream; Sevierville (TN); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Sign-on bonus

Referral bonus

Loyalty incentive

Free meal

Free parking

Employee discount

Area exchange program

Health benefits after 1 year

Job summary

Workstream in Sevierville, TN seeks team members for park food service. You will assist guests with orders, prepare/serve food, and operate POS while keeping a clean, safe service area for a smooth dining experience.

No formal education required; prior food or customer service experience is a plus. You’ll join a fast-paced team delivering memorable park meals and guest satisfaction.

Qualifications

• Mission Driven – alignment with PARC’s vision and values.
• Relationships – ability to communicate well with guests and team.
• Required Education – None required.
• Preferred Experience – food service or customer service preferred.
• Vision – close/distance vision, ability to adjust focus.
• Hearing – ability to hear and respond to verbal cues in a fast-paced setting.
• Special Skills – strong communication, attention to detail, multitasking.

Responsibilities

• Provide a welcoming, positive guest experience.
• Maintain a friendly, professional demeanor with guests and team.
• Support park operations by staying mindful of guest needs and flow.
• Communicate guest or safety concerns to leadership as needed.
• Follow company policies, procedures, and standards consistently.
• Keep the work environment clean, safe, and organized.
• Assist guests with food/beverage orders and menu information.
• Prepare and serve food per safety standards.
• Operate POS systems for orders and payments accurately.
• Maintain cleanliness of service areas and prep counters.
• Restock food, beverages, and supplies to support daily ops.
• Communicate with team to ensure efficient service.
• Assist opening/closing duties to prep for daily operations.
• Contribute to a safe, clean, and enjoyable dining experience.

Skills

Mission Driven

Relationships

Strong communication

Attention to detail

Multitasking

Fast-paced environment

Education

None required

Job description

Benefits

Earn up to $300 sign‑on bonus, referral bonus, loyalty incentive, free meal per 6‑hour shift, free parking, 30% employee discount, free/discounted area exchange program, and opportunity to earn health benefits after one year of service.

Job Purpose

Provide a positive and efficient dining experience by assisting with food and beverage operations, supporting daily service activities, and maintaining a clean and organized environment while following all food safety standards, policies, and procedures.

Key Duties and Responsibilities

Park‑Wide Related Duties

• Provide a welcoming and positive experience for all guests
• Maintain a friendly and professional demeanor while interacting with guests and team members
• Support overall park operations by maintaining awareness of guest needs and service flow
• Communicate guest concerns, operational issues, or safety concerns to leadership as appropriate
• Follow all company policies, procedures, and standards at all times
• Maintain a clean, safe, and organized work environment

Department‑Specific Duties

• Assist guests with food and beverage orders and provide information on menu items and specials
• Prepare and serve food in accordance with food safety and sanitation standards
• Operate POS systems accurately and efficiently for order processing and payments
• Maintain cleanliness and organization of food service areas, including prep areas and service counters
• Restock food, beverages, and supplies to support daily operations
• Communicate effectively with team members to ensure efficient service
• Assist with opening and closing duties to maintain readiness for daily operations
• Contribute to a safe, clean, and enjoyable dining experience for guests

Skills, Requirements, and Qualifications

• Mission Driven – Demonstrated alignment with PARC’s vision, mission and core values
• Relationships – Ability to communicate effectively and interact positively with guests and team members
• Required Education – None required
• Preferred Experience – Food service or customer service experience preferred
• Specific Vision Requirements – Close vision, distance vision, and ability to adjust focus
• Specific Hearing Requirements – Ability to hear, understand, and respond to verbal communication and operational sounds, including guest interactions, kitchen equipment, timers, and team communication, in a fast‑paced food service environment
• Special Skills – Strong communication skills, attention to detail, ability to multitask, and ability to work in a fast‑paced environment

Physical Demands

• Stand for extended periods, walk, and move throughout assigned work areas
• Use hands and arms to prepare food, operate equipment, and handle tools
• Bend, stoop, and reach as needed during food preparation and service
• Occasionally lift and/or move up to 25 pounds
• Work in indoor environments with exposure to heat, kitchen equipment, and food preparation areas
• The noise level in the work environment is typically moderate to loud