FOOD SVC WORKER - Concessions - FedExForum

Levy Restaurants; Memphis (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Restaurants in Memphis invites applications for a Concessions Counter/Stand Worker/Runner. The role involves delivering orders to the cashier, engaging guests, and promoting products.

You will work with fellow team members, maintain service areas, follow safety standards, and handle food/service with upselling techniques. Prior guest service experience preferred; English communication required.

Qualifications

• Outgoing personality and ability to engage with guests.
• Ability to communicate effectively in English.
• Comfort with accepting responsibility and multitasking.

Responsibilities

• Bring orders to cashiers and assist guests.
• Interact with guests and upsell offerings.
• Handle transactions and assist with packaging.
• Maintain cleanliness and food safety practices.
• Follow Levy guidelines and training.

Skills

Guest interaction

Upselling

Customer service

Job description

Levy Sector

Position Title: [[title]]

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Summary

Job Summary

The Concessions Counter/Stand Worker/Runner is responsible for bringing the order to the cashier to handle to the guest. The stand worker should be comfortable approaching guests to offer services and sell products. In addition, the stand worker must be willing to help fellow co-workers complete tasks.

KEY AREAS OF RESPONSIBILITY

• Handles credit card transactions using the Point of System service on occasion.
• Function on handling the food/order ticket and bringing food to cashier.
• Responds to guest's needs and requests, effectively using suggestive and upselling techniques, and maintains service areas.
• Completes steps of service to ensure utmost guest satisfaction.
• Understands and can describe menu offerings, packaging/presentation and pricing.
• Responds to guest needs and requests.
• Employs good safety and sanitation practices.
• Follows cash handling and tip reporting guidelines.
• Adheres to Levy Company guidelines as stated in team member training manual and employee handbook.
• Thoroughly completes all station set-up and breakdown responsibilities.
• Communicates guest issues to management.
• Follows responsible alcohol service policies.
• Practices proper product control and handling of all inventory and equipment.

Essential Job Duties

• Stand for long periods of time and be able to actively engage physically with guests.
• Must be able to reach with hands and arms for one-third to two-thirds or more of the designated shift.
• Ability to stand, walk, stoop, kneel, crouch or crawl.
• React with physical and mental alertness in emergency situations.
• Demonstrate physical stamina and agility required to be mobile for long periods throughout the day.
• Lift/move materials and equipment up to 50 pounds.
• Move from sitting to standing position easily and quickly.

Requirements

The ideal candidate will have a desire to gain experience and work in the foodservice or hospitality industry. An outgoing personality is preferred. The candidate should have the ability to interact with high profile guests and remain professional and dedicated to providing exceptional experience. The ability to communicate effectively by speaking and comprehending English, with the ability to problem solve and make decisions with little guidance.

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates Of Levy Are Offered Many Fantastic Benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, the following link provides paid time off benefits information: https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf