FOOD SVC WORKER - Concessions - FedExForum

Compass Group USA; Foote Homes (TN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Instapay early wage access

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA at FedExForum is seeking a Food Service Worker for concessions. You will interact with guests, handle transactions, and assist in serving food and beverages. The role emphasizes upselling, accuracy, and a quality guest experience.

The position requires standing for long periods, ability to lift up to 50 pounds, and teamwork in a fast-paced stadium environment.

Qualifications

• Outgoing personality preferred.
• Ability to interact with high profile guests and remain professional.
• Ability to communicate effectively in English with little guidance.
• Problem solving with minimal supervision.

Responsibilities

• Handle credit card transactions using the Point of Sale system.
• Bring food to the cashier and interact with guests.
• Use upselling techniques to enhance guest experience.
• Describe menu offerings, packaging, and pricing to guests.
• Maintain cleanliness, safety and sanitation practices.
• Complete station setup and breakdown duties.

Skills

Guest interaction

Upselling

Cash handling

English communication

Tools

Point of Sale (POS)

Job description

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FOOD SVC WORKER - Concessions - FedExForum

Position Title:[[title]]

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

SUMMARY

The Concessions Counter/Stand Worker/Runner is responsible for bringing the order to the cashier to handle to the guest. The stand worker should be comfortable approaching guests to offer services and sell products. In addition, the stand worker must be willing to help fellow co-workers complete tasks.

KEY AREAS OF RESPONSIBILITY

• Handles credit card transactions using the Point of System service on occasion.
• Function on handling the food/order ticket and bringing food to cashier.
• Responds to guest’s needs and requests, effectively using suggestive and upselling techniques, and maintains service areas.
• Completes steps of service to ensure utmost guest satisfaction.
• Understands and can describe menu offerings, packaging/presentation and pricing.
• Responds to guest needs and requests.
• Employs good safety and sanitation practices.
• Follows cash handling and tip reporting guidelines.
• Adheres to Levy Company guidelines as stated in team member training manual and employee handbook.
• Thoroughly completes all station set-up and breakdown responsibilities.
• Communicates guest issues to management.
• Follows responsible alcohol service policies.
• Practices proper product control and handling of all inventory and equipment.

ESSENTIAL JOB DUTIES

• Stand for long periods of time and be able to actively engage physically with guests.
• Must be able to reach with hands and arms for one-third to two-thirds or more of the designated shift.
• Ability to stand, walk, stoop, kneel, crouch or crawl.
• React with physical and mental alertness in emergency situations.
• Demonstrate physical stamina and agility required to be mobile for long periods throughout the day.
• Lift/move materials and equipment up to 50 pounds.
• Move from sitting to standing position easily and quickly.

REQUIREMENTS

The ideal candidate will have a desire to gain experience and work in the foodservice or hospitality industry. An outgoing personality is preferred. The candidate should have the ability to interact with high profile guests and remain professional and dedicated to providing exceptional experience. The ability to communicate effectively by speaking and comprehending English, with the ability to problem solve and make decisions with little guidance.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program