Food Supervisor

Gate Gourmet; Newark (NJ); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Paid time off

401k with company match

Life insurance

Medical, dental, vision plans

Disability insurance

Employee Discounts

Free hot meals

Employee Assistance Program

On-site location Newark

Job summary

Gate Gourmet in Newark, NJ is seeking a motivated supervisor to oversee a team of 30+ hourly employees in a high-volume food production operation, ensuring safety, quality, HACCP compliance and adherence to FDA standards. You will supervise labor and food cost controls and coordinate with management to improve unit performance.

This exempt, full-time role requires strong leadership, training, reporting, and the ability to manage schedules, maintain logs, and ensure customer specifications are

Qualifications

• High school diploma or GED required; associate degree preferred.
• 2+ years supervisory experience in high-volume manufacturing or food service.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of HACCP, FDA regulations, and sanitation standards.
• Ability to manage labor costs and food cost controls.

Responsibilities

• Supervise up to 40 hourly employees, ensuring safe, compliant operations.
• Maintain quality production standards and proper documentation.
• Monitor sanitation, HACCP, and regulatory compliance.
• Prepare management reports on attendance, labor, and efficiencies.
• Control costs and optimize workflow across shifts.
• Coordinate training and performance coaching.
• Maintain temperature and logs; liaise with HR.

Skills

Leadership

HACCP

FDA compliance

Cost controls

Quality assurance

Food safety

Labor management

Training & coaching

Education

High School Diploma or GED

Associates degree preferred

Tools

Microsoft Office

ServSafe Certification

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better. The position is responsible for supervising employees to ensure security, safety, food specs, quality assurance of products, sanitation, HACCP and FDA regulations are followed. Responsible for labor and food cost controls as per company specifications.

Target Salary Range: $65,000 - $70,000

On-site Location: 236 Vanderpool St, Newark NJ 07114

Benefits

• Paid time off 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Employee Discounts
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities

• Ensures quality production standards are maintained for all accounts
• Maintains Company policies and procedures as well as specification books for airline customers and serve as a knowledgeable resource relative to those policies.
• Controls food cost and other controllable costs
• Works with management staff to improve performance of the unit
• Prepares management reports (ex. attendance, HAACCP and labor) reports as required.
• Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies and procedures.
• Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications.
• Ensures that all products are coded according to Gate Gourmet procedures.
• Conducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste.
• Completes required requisitions for the Storeroom to ensure adequate supply is maintained.
• Responsible for maintaining daily temperature logs and other logs and reports as required.
• Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.
• Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions.
• Manages work flow balancing - - the division of responsibilities amongst employees on each shift
• Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)
• In conjunction with department leaders determines number of employees needed by shift
• Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.
• Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.
• Monitors daily manpower planning and schedules employees.
• Responsible for employee retention and reducing employee turnover.
• Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).
• Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.
• Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority.
• Ensures employees complete all company required training including but not limited to ServSafe Compliance with all company required policies, procedures and processes including but not limited to required training

Education

High School Diploma or GED required. Associates degree preferred.

Work Experience

2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred.

Technical Skills

Must have strong and effective leadership skills, and the ability to successfully manage a staff of 30+ hourly employees. Current or previous labor relations experience is a plus, but not required. Candidate must be comfortable with all levels of employees and have the ability to drive positive program change. Ability to train others required. Must have the ability to give negative and positive feedback to employees on a daily basis. Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities. Strong organizational, analytical, communication and leadership skills required. Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance. Basic computer skills with working knowledge of Microsoft Office products required. Ability to obtain ServSafe Certification required. ServSafe Certified preferred.

Language / Communication Skills

Expresses oneself clearly and effectively when speaking and writing to individuals and groups; listening attentively and insuring communication is understood by all parties involved Bi-lingual in English and Spanish/Chinese Mandarin/ Vietnamese/Hindi/Polish a plus.

Job Dimensions

Geographic Responsibility: USA Type of Employment: Full-Time Travel %: No Exemption Classification: Exempt Internal Relationships: TBD External Relationships: TBD Work Environment / Requirements of the Job: Normal work environment Budget / Revenue Responsibility: USD Organization Structure Direct Line Manager (Title): Manager, Ops, M&P Dotted Line Manager (Title, if applicable): N/A Number of Direct Reports: Up to 40, average of 14 (union employees) Number of Dotted Line Reports: N/A Estimated Total Size of Team: Up to 40

Gate Group Competencies Required to be Successful in the Job

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live ourValues of Excellence, Passion, Responsibility and Respect. To demonstrate theseValues, we expect to observe the following from everyone: Excellence We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires. We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. Passion Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care. We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. Responsibility We care about what we do, and we understand the impact we have on others and the planet. We always look out for each other –creating a safe workplace environment is everyone’s responsibility. Respect Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

In addition, reasonable accommodations may be made to