Food Services Representative

Insight; Coldwater (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Insight is seeking a Food Service Associate to support hospital dietary services in Coldwater, MI. You will prepare patient meals, maintain sanitation, operate serving areas, and assist with tray assembly and nourishment delivery.

Ideal candidates will understand weights and measurements, handle cash transactions, and communicate effectively with patients and staff. This role requires standing, lifting, and exposure to temperature changes in a healthcare setting.

Qualifications

• Knowledge of weights and measurements.
• Ability to make change and keep accurate records.
• Able to follow directions, communicate effectively, and respond to inquiries.

Responsibilities

• Prepare foods for patient trays and service areas according to diet and menu.
• Maintain cleanliness and sanitation in all areas including tray lines, cafeteria, and production.
• Operate the cash register and assist with customer service at serving areas.
• Restock, label, and rotate stock; monitor temperatures and HACCP guidelines.
• Deliver meals to patient rooms and assist with nourishment delivery as needed.

Skills

Weights & measures

Cash handling

Interpersonal skills

Education

HS diploma/GED preferred

Job description

Schedule: Casual

Position Summary:

Under the direction of manager, prepares foods needed for nutritional needs. Follows all established sanitation procedures. Performs area specific assigned duties to ensure food service to patients, employees, and visitors. Maintain area and equipment in a clean and sanitary condition. Know and observe all safety and sanitation policies and procedures as they relate to your area. Provide quality customer service.

Duties:

All duties listed below are essential unless noted otherwise

1. Uses proper technique for pulling and rotating stock and labeling and dating of foods.
2. Maintains foods at proper temperatures to assure safety and freshness following H.A.C.C.P. principles.
3. Informs other duties, verbal or written, as assigned by a supervisor. Tray Line Area

Tray Line Area

1. Readies tray service line for the appropriate meal. Portions food to patient tray from various stations on serving line according to diet and menu.
2. Prepares and delivers patient nourishments to the patient care area. Delivers meals to patient rooms and communal areas.
3. Performs various duties after try service such as: pre-set trays, wash carts, ready foods for next meal, restock tray line areas and othe4r duties assigned by the supervisor.
4. Scrape, soak, wash and sanitize pots and pans. Check pans for cleanliness sort and deliver to assigned area. Operate and maintain pot machine and record temperatures.
5. Readies tray service line for the appropriate meal. Portions food to patient tray from various stations on serving line according to diet and menu.
6. Dumps trash. Uses good control and correct usage of detergents and cleaning supplies. Maintains cleanliness and order of areas. Follows sanitation codes.

Cafeteria Area

1. Provide fast, friendly, accurate and clean service to each customer. Acknowledge customers promptly and greet each customer with a smile.
2. Prepare foods and set up service area as designed by timeline.
3. Ensure areas are replenished with food when and where needed. Keep foods looking fresh.
4. Must operate cash register according to departmental policies and procedures.
5. Ensure accurate and efficient sales transactions. Know and observe all conditions of the cash handler’s agreement.
6. Ensure proper signage is displayed. Have a working knowledge of food prices.
7. Performs minimal cooking (grill, fryer, pizza) methods to obtain a quality end product.
8. Completes cleaning assignment when scheduled and/or as needed.

Production Area

1. Maintains cleanliness and sanitation for production and all other Dietary areas according to designated outlines in regards to floor and equipment.
2. Completes designated work timelines
3. Maintains cleanliness and sanitation of all walk –in coolers.
4. Stocks inventory and fill Dietary requisitions. Rotates stock, and maintains the order and cleanliness of the Dietary storage areas. Labels and dates foods per Dietary policies.

REQUIRED QUALIFICATIONS

Education: N/A

Skills: Must have knowledge of weights and measurements. Requires the ability to make change and keep records accurately. Must be able to follow directions, communicate and respond to inquiries/requires effective interpersonal skills. Able to verbalize information to customers about product and/or recipe contents.

PREFERRED QUALIFICATIONS

Education: HS diploma/GED preferred

Years of Experience: N/A

WORKING CONDITIONS

Personal Protective Equipment: n/a

Physical Demands: Must to able to move about the hospital and between workstations. Must be able tolerate exposure to temperature changes, humid/hot conditions and unpleasant orders. Must be able to work mops, brooms and trash mobiles. Must be able to occasionally move heavy carts and frequently lift light to medium weight equipment and supplies. The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.

Insight is an Equal Opportunity Employer Workplace