Food Services Coordinator

Inside Higher Ed; Palo Alto (CA); On-site; USD 52,000 - 53,000; Full time

Benefits offered by this job

Career development programs

Health care benefits

Generous time-off

Job summary

A leading educational institution is looking for a Food Services Coordinator to oversee daily operational functions in residential dining and catering services. The ideal candidate will have an associate degree in restaurant management or a related field, strong customer service skills, and a ServSafe certification. This full-time role is onsite in Palo Alto, California, ensuring quality service for students through effective coordination and customer engagement.

Qualifications

• 1 year of successful experience in a customer service industry.
• Ability to effectively coordinate and provide oversight to a diverse work staff.
• Exposure to key customer service competencies.

Responsibilities

• Provide functional coordination presence and operational oversight of dining services.
• Ensure temperatures are logged and take corrective action if necessary.
• Communicate with customers to answer questions and resolve problems.

Skills

Customer service

Coordination

Communication

Education

Associate degree in restaurant management or related field

Tools

ServSafe CA Certification

Job description

Food Services Coordinator

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Role Details

• Position: Food Services Coordinator
• Department: Food Services
• Location: Residential & Dining Enterprises, Stanford, California, United States
• Post Date: 2 days ago
• Requisition #: 107865

About Stanford University

Stanford University is one of the world’s leading teaching and research universities. Founded in 1891, Stanford’s mission is to create and share knowledge and to prepare students to be curious, to think critically, and to contribute to the world. With world-class scholars and seven schools located together on a single campus, Stanford offers academic excellence across the broadest array of disciplines including business, education, engineering, humanities and sciences, law, medicine, and sustainability. It also is an engine of innovation, blending theory and practice to move ideas and discoveries from labs and classrooms out into the world. Stanford strives to foster a culture of expansive inquiry, fresh thinking, searching discussion, and freedom of thought – preparing students for leadership and engaged citizenship in the world. The university is located between San Francisco and San Jose in the heart of California’s Silicon Valley, on a scenic 8,180-acre campus.

About Residential & Dining Enterprises (R&DE)

R&DE, the largest auxiliary organization at Stanford University, supports the academic mission of the university by providing high‑quality services to students and other members of the university community. R&DE has an annual operating budget of $400M, operates 24/7/365, and oversees a $3B asset portfolio comprising over 7 million square feet—one‑third of the campus footprint. R&DE provides housing for 16,000 students and dependents, serves 8 million meals annually at 48 student dining venues and 32 culinary enterprises. In addition, R&DE provides executive services, conference operations, and guest lodging. R&DE is a talented and diverse team of 1,200+ who comprise the following divisions: Student Housing Operations & Stanford Conferences; Stanford Dining and Hospitality & Auxiliaries; Maintenance Operations and Capital Projects; and a team of R&DE strategic business partners—Finance & Administration, Information Technology, Human Resources, and Strategic Communications and Marketing.

This role is designated as essential and requires incumbents to report to work onsite. Telecommuting is not available for this role.

Job Purpose

Provide functional coordination presence and daily operational oversight of residential dining, retail, or catering services.

Core Duties

• Ensure temperatures are logged at the correct times. Take corrective action if there is a temperature issue.
• Provide functional coordination for the activities of Hillel foodservice workers, casual employees, and students.
• Be available to talk to customers, answer questions, and resolve any problems students may have in order to provide the most positive experience possible.
• Complete opening or closing checklist depending on assignment.
• Oversee clean up to assure that the dining hall is properly prepared for the next shift (cleaned, restocked, proper set up).
• Provide oversight in servery, particularly at busy times, to ensure food, plateware, silverware and glassware are kept replenished.
• Assist to cover for absent workers due to unforeseen conditions requiring immediate response for a period of time.
• Other duties may also be assigned.

Minimum Requirements

Education & Experience

Associate degree in restaurant management, business, or related field or equivalent and one year of successful experience in a customer service industry or relevant experience.

Knowledge, And Abilities

• Ability to effectively coordinate and provide oversight to a diverse work staff.
• Exposure to and success with key customer service competencies, such as the ability to communicate clearly, listen, and empathize with customers while simultaneously adhering to protocols and guidelines.

Certifications And Licenses

• ServSafe CA Certification.

Physical Requirements

• Constantly exert well‑paced mobility to move quickly to the different areas of the facility as service and production demands require.
• Frequently bend, stoop, and perform extensive walking.
• Occasionally exert up to 50 pounds of lifting force and/or a negligible amount of force constantly to move objects.
• Ability to see and taste food for quality.
• Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Working Conditions

• Work flexible and demanding hours.
• Frequently work long hours completing widely diverse duties.
• Subjected to wet floors, temperature extremes, and excessive noise.

Work Standards

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.

Pay Range

The expected pay range for this position is $52,000 to $53,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

Benefits

• Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time‑off, and family care resources.
• A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world‑class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the university will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Schedule

Full‑time

Job Code

7619

Employee Status

Regular

Grade

D

Requisition ID

107865

Work Arrangement

On Site