Food Service Worker - Tray Passer

2810 Brigham and Women's Faulkner Hospital, Inc.; Boston (MA); On-site; USD 21,000 - 29,000; Part time

Job summary

Brigham and Women's Faulkner Hospital, Inc. in Boston, MA is seeking a part-time food service worker to support safe meal preparation, assembly, and delivery for patients, visitors, and staff. You will ensure a clean, efficient, and customer-focused environment while following food safety standards.

The role requires standing, walking, and the ability to handle multiple tasks in a fast-paced hospital setting. Schedule includes evenings and weekends with onsite work at 1153 Centre Street.

Qualifications

• High School Diploma or equivalent preferred.
• Prior food service experience preferred.
• Onsite role in a fast-paced hospital setting.
• Requires standing, walking, and physical activity throughout the shift.

Responsibilities

• Assemble and deliver patient meal trays accurately and efficiently.
• Set up, stock, and maintain tray line, cafeteria, and kitchen stations.
• Prepare basic food items for meal service and support kitchen operations.
• Maintain cleanliness of work areas, equipment, and service stations.
• Operate dish machines, handle waste removal, and perform general sanitation tasks.
• Clean and reset stations, equipment, and floors after meal service.
• Monitor supplies and report shortages or concerns to supervisors.
• Provide excellent customer service and respond to customer needs promptly.
• Support department goals related to service quality and operational efficiency.
• Assist with training and cross-training of team members.

Skills

Fast-paced work

Customer service

English communication

Safety & HACCP

Move/transport supplies

Education

High School Diploma or equivalent

Job description

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Performs a variety of food service duties to support the safe preparation, assembly, and delivery of meals for patients, visitors, and staff. Ensures a clean, efficient, and customer-focused environment while adhering to food safety and sanitation standards.

Qualifications

Key Responsibilities

• Assemble and deliver patient meal trays accurately and efficiently
• Set up, stock, and maintain tray line, cafeteria, and kitchen stations
• Prepare basic food items for meal service and support kitchen operations
• Maintain cleanliness of work areas, equipment, and service stations
• Operate dish machines, handle waste removal, and perform general sanitation tasks
• Clean and reset stations, equipment, and floors after meal service
• Monitor supplies and report shortages or concerns to supervisors
• Provide excellent customer service and respond to customer needs promptly
• Support department goals related to service quality and operational efficiency
• Assist with training and cross-training of team members

Knowledge, Skills, and Abilities

• Ability to work in a fast-paced environment and manage multiple tasks
• Strong customer service skills with a positive and team-oriented attitude
• Ability to read menus and communicate effectively in English
• Ability to follow safety, sanitation, and HACCP guidelines
• Ability to push carts and transport food and supplies

Additional Job Details (if applicable)

• High School Diploma or equivalent preferred
• Prior food service experience preferred
• Onsite role in a fast-paced hospital setting
• Requires standing, walking, and physical activity throughout the shift
• Schedule includes rotating shifts, evenings, and weekends
• Minimum Starting Payrate: $18.10
• Schedule: Wed 10:30am - 7pm, Thursday & Fri 4pm-7:30pm, Sat 10:30am - 7pm, Sunday 4pm - 7:30pm
• Remote Type Onsite
• Work Location 1153 Centre Street
• Scheduled Weekly Hours 26.5
• Employee Type Regular Work Shift Rotating (United States of America)
• Pay Range $18.10 - $24.36/Hourly Grade SF1100

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.