Food Service Worker - Tray Line - PM

maryfreebed; Grand Rapids (MI); On-site; USD 20,000 - 29,000; Full time

Job summary

Mary Free Bed in Grand Rapids, MI is seeking a Food Service Worker for evening shift. The role involves preparing and presenting meals, maintaining sanitation, and serving customers during a 11:00am–7:30pm window with rotating weekends.

Compensation starts at $18.00 per hour, commensurate with experience, with duties focused on safe food handling and quality service. Responsibilities include prep work, storing foods properly, maintaining dining room cleanliness, and upholding safety standards.

Qualifications

• Communication and customer service skills, good hand-eye coordination.
• Ability to follow written and oral directions.
• Proven ability to handle food safely and maintain sanitation standards.

Responsibilities

• Prepare and present food to customers according to recipes and standards.
• Store and rotate food items in designated areas following safety guidelines.
• Cleans work areas, equipment and utensils and maintains sanitation throughout dining areas.
• Assist with inventory, restocking, and serving customers efficiently and with courtesy.
• Resolve customer concerns and relay information to supervisor as needed.
• Follow all sanitation, safety, and company service standards.

Skills

Communication

Customer service

Hand-eye coordination

Follow directions

Education

High school diploma or GED

Job description

Evening Shift (United States of America) Hours: 11:00am to 7:30pm / rotating weekends

Compensation based on experience, starting from $18.00

Mary Free Bed Summary

We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.

Mission Statement

Restoring hope and freedom through rehabilitation.

Employment Value Proposition

At Mary Free Bed, we take pride in our values-based culture:

• Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.
• Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
• Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
• Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
• A Proud Tradition . Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Summary

The Food Service Worker is responsible for the preparation of food, presenting and serving food to customers. The Food Service Worker is also responsible for preparation of food, properly storing food in designated areas in accordance with applicable federal, state, and local standards, guidelines and regulations. The focus of the Food Service Worker includes general food service work, maintaining sanitation standards in the preparation, service, and dining room facilities.

Essential Job Responsibilities

• Prep work including, washing, peeling, cutting, and seeding vegetables and fruits along with weighing and measuring designated ingredients.
• Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator while maintaining all safety standards.
• Properly stores foods in designated areas following wrapping, dating, and food safety and rotation procedures.
• Cleans work areas, equipment and utensils.
• Distributes supplies, utensils, and portable equipment.
• Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
• Serves customers in an efficient and friendly manner following outlined steps of service.
• Resolves customer concerns and relays relevant information to supervisor.
• Interacts with co-workers to ensure compliance with company service standards, and inventory and cash control procedures.
• Assures compliance with all sanitation and safety requirements.
• Other duties that may be assigned.

Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications

• Communication and customer service skills, good hand-eye coordination
• Ability to follow written and oral directions
• Ability to use standard measures required

Preferred Job Qualifications

• High school diploma or GED equivalent is preferred.
• 1 - 6 months related experience and/or training; or equivalent combination of education and experience.
• Food Handler's Permit by applicable state and county.
• ServSafe training and certificate as required by applicable state and county.

Physical Requirements for Essential Job Qualification

Levels :

• None (No specific requirements)
• Occasionally (Less than 1/3)
• Frequently (1/3 to 2/3)
• Majority (More than 2/3)

• Remain in a stationary position: Frequently
• Traverse or move around work location: Frequently
• Use keyboard: Occasionally
• Operate or use department specific equipment: None
• Ascend/Descend equipment or ladder: None