Food Service Worker Casual Second shift

Northwestern Memorial Healthcare; Winfield (IL); On-site; USD 23,000 - 30,000; Full time

Job summary

Northwestern Medicine is seeking a Food Services Worker to support patient and cafeteria meal service, prepare cold dishes, and handle room service orders with care and accuracy.

The role requires a focus on safety, sanitation, and customer service in a fast-paced environment, with variable hours and weekend requirements.

Qualifications

• Excellent customer service and critical thinking skills.
• Must be able to work in a stressful environment and take appropriate action.
• Familiar with diet restrictions.

Responsibilities

• Prepares cold food items and assists in various support activities.
• Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
• Complete tray assembly.
• Ensures food meets all safety and sanitary regulations and completes all required documentation.
• Basic cash handling.
• Maintains a safe, clean, neat and orderly cooking area.
• Washes and sanitizes all food service equipment used for patients and cafeteria service.

Skills

Customer service

Critical thinking

Stress management

Dietary restrictions

Job description

• Compensation: USD 17 - USD 22.1 - hourly

Company Description

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Food Services Worker reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

• Prepares cold food items and assists in various support activities.

THIS IS A CASUAL POSITION MEANING THAT THE HOURS PER WEEK ARE NOT GUARANTEED.

• Start Times 3:00 PM – 4:00 PM, End Time 8:30 PM. Every other weekend is required plus 1-2 evenings a week as needed.
• Prepares cold food items for patients and cafeteria.
• Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
• Complete tray assembly.
• Ensures food meets all safety and sanitary regulations and completes all required documentation.
• Basic cash handling.
• Maintains a safe, clean, neat and orderly cooking area.
• Ensures all department policies and programs are adhered to.
• Ensure satisfaction in quality and service using problem resolution skills as necessary.
• Completes daily position checklists, cleaning duties and all required documentation.
• Completes all mandatory in-service trainings and meets employee health requirements.
• Completes daily position checklists, cleaning duties and all required documentation.
• Washes and sanitizes all food service equipment used for patients and cafeteria service.
• Replaces items to their proper place of storage.
• Demonstrates ability to exercise independent judgment in times of need.
• Assist with putting away stock using the FIFO (first in, first out) method.
• Cleans and sanitizes cafeteria service items.
• Cleans dish machine at end of shift.
• Cleans and sanitizes work area.
• Cleans and sanitizes food service carts.

Qualifications

Required

• Excellent customer service and critical thinking skills
• Must be able to work in a stressful environment and take appropriate action.

Preferred

• Familiar with diet restrictions

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed:Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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