Food Service Worker Part time Rotating schedule

Northwesternmedicine; Geneva (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Benefits program

Job summary

Northwestern Medicine is seeking a Food Services Worker to prepare cold food items for patients and the cafeteria, take Room Service orders, and assemble trays. You will enter data in Microsoft Excel, handle basic cash, and maintain a clean, compliant kitchen area.

The role emphasizes customer service, teamwork, and following safety standards, with opportunities to participate in trainings and health requirements as part of a dedicated hospital food services team.

Qualifications

• Excellent customer service and critical thinking skills.
• Must be able to work in a stressful environment and take appropriate action.
• One-year customer service experience (preferred).
• Familiar with diet restrictions (preferred).

Responsibilities

• Prepares cold food items for patients and cafeteria.
• Take Room Service orders including employee/patient/family initiated orders.
• Complete tray assembly.
• Ensures food meets safety and sanitary regulations and completes documentation.
• Data entry using Microsoft Excel.
• Basic cash handling.
• Maintains a clean, safe cooking area.
• Adheres to department policies and programs.
• Ensures quality and service through problem resolution.
• Completes daily position checklists, cleaning duties and required documentation.
• Completes in-service trainings and health requirements.
• Washes and sanitizes all food service equipment.

Skills

Customer service

Critical thinking

Teamwork

Tools

Microsoft Excel

Job description

The Food Services Worker reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilties:

• Prepares cold food items for patients and cafeteria.
• Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
• Complete tray assembly.
• Ensures food meets all safety and sanitary regulations and completes all required documentation.
• Data entry using Microsoft Excel.
• Basic cash handling.
• Maintains a safe, clean, neat and orderly cooking area.
• Ensures all department policies and programs are adhered to.
• Ensure satisfaction in quality and service using problem resolution skills as necessary.
• Completes daily position checklists, cleaning duties and all required documentation.
• Completes all mandatory in-service trainings and meets employee health requirements.
• Completes daily position checklists, cleaning duties and all required documentation.
• Washes and sanitizes all food service equipment used for patients and cafeteria service.
• Replaces items to their proper place of storage.
• Demonstrates ability to exercise independent judgment in times of need.
• Assist with putting away stock using the FIFO (first in, first out) method.
• Cleans and sanitizes cafeteria service items.
• Cleans dish machine at end of shift.
• Cleans and sanitizers work area.
• Cleans and sanitizes food service carts.

Behavioral Attributes:

• Excellent customer service and critical thinking skills
• Must be able to work in a stressful environment and take appropriate action.

Preferred:

• One-year customer service experience
• Familiar with diet restrictions

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

NorthwesternMedicine Career Page: https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.