Food Service Worker Banner Desert Night Shift

Banner Health; Mesa (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in health care is seeking a dedicated Food Service Worker to join their Culinary and Nutrition Services team. This role involves providing exceptional service to patients and staff, ensuring satisfaction with meal selections and dietary needs. You will be responsible for meal assembly, customer service, and maintaining cleanliness in the kitchen and dining areas. If you have a passion for food service and enjoy working in a team-oriented environment, this opportunity is perfect for you. Join a supportive team where your contributions make a difference in the lives of others.

Benefits

Health Benefits

Flexible Scheduling

Employee Discounts

Career Development Opportunities

Qualifications

• 1-2 years of experience in food service or nutrition services.
• Effective customer service skills and ability to follow instructions.

Responsibilities

• Provide meal service to patients and assist with menu selections.
• Maintain food handling and sanitation standards.

Skills

Customer Service

Interpersonal Communication

Food Handling Regulations

Mathematical Skills

Education

High School Diploma or GED

Tools

Point of Sale Systems

Job description

Primary City/State: Mesa, Arizona

Department Name: Culinary & Nutrition-Hosp

Work Shift: Night

Job Category: Facilities, Environmental Services, and Culinary

A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.

At Banner, we are building our Culinary and Nutrition Services team with high performing, close knit and diverse group of individuals who take pride in providing our patients and staff with spectacular service. As a part of our Culinary team, as a Food Service Worker you will be responsible for providing service and assistance to patients, staff and other customers in accordance with established dietary and retail cafe policies and procedures. Some of the additional duties as a Food Service Worker is the cleaning of the kitchen and dining room and dishwashing throughout your day. You will be cross trained to many of the areas in the kitchen, including barista, cashier, tray line, dishwashing, and other back of the house and front of house duties, ensuring we keep up with the process flow. You will assist with food prep, unbox foods and supplies, lifting and carrying boxes from storage and ensure shelves are restocked. Banner Ocotillo Medical Center is set to open fall of 2020, at this time, this position is due to start in November 2020.

Shift: 3:30pm-12:00am Wednesday and Thursday off

Location: 1400 S Dobson Rd, Mesa AZ

If you have food service background, enjoy providing premier customer service and consider yourself a true team player, then this might be the ideal fit for you! You will feel welcomed, appreciated and part of a family immediately your first day! Weekend and holiday rotations are required in this role. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

POSITION SUMMARY
This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.

CORE FUNCTIONS

1. Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.
2. Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.
3. Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.
4. Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.
5. Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.
6. Maintains food handling and sanitation standards to meet licensing agency requirements.
7. This position interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians. Requires the ability to follow a work routine, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Resolves minor problems with patient menus and trays.

MINIMUM QUALIFICATIONS

Requires reading, writing and mathematical skills. Skills and knowledge of nutrition services as typically gained through one to two years of related experience.

This position requires effective interpersonal communication skills and a friendly customer service attitude. The work requires the ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills.

PREFERRED QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Understanding of nutrition services, common modified diets, and portion measures. Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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