Food Service Worker

Banner Health Corporate; United States; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Job summary

Banner Baywood Medical Center is seeking a cashier and customer service associate for its hospital retail cafe in Mesa, AZ. The role involves food preparation, patient and visitor service, and cashier duties in a fast-paced setting within the Culinary & Nutrition team.

The position offers varied shifts and requires adherence to food handling standards and hospital policies. Prior POS experience and strong communication are beneficial for delivering quality service to patients, staff and guests.

Qualifications

• Ability to learn and follow established policy and procedures.
• Read and understand written and verbal instructions.
• Provide customer service in a fast-paced hospital environment.
• Learn food handling regulations and pass certification tests as required.
• POS (cash register) when applicable.
• Arizona-specific requirements for fingerprints/clearance may apply.

Responsibilities

• Sets up work station and prepares all assigned foods and nourishment to standards.
• Cleans and sanitizes dishes, flatware, trays, cups, glasses and utensils; sanitizes areas and disposables.
• Maintains par levels of foods and supplies; restocks as needed and rotates stock.
• Checks and records food and equipment temperatures and reports discrepancies.
• Delivers meals or nourishments as needed; may assist in catering or special events.
• May handle transactions at cash register and/or cafe.
• Interacts with patients, staff and visitors while providing courteous service and maintaining sanitation.

Skills

Customer service

Cash handling

Food service

Communication

Tools

POS system

Job description

Location and Schedule

Primary City/State: Mesa, Arizona Department Name: Culinary & Nutrition-Hosp Work Shift: Varied Job Category: Facilities, Environmental Services, and Culinary

Find your path in health care. Our team members make Banner Health a Great Place To Work. Learn how you can join our dedicated team of professionals. Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care- and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you. This position performs cashiering and customer service duties in retail areas to provide accurate revenue collection and to assist in providing high quality customer service to customers experiences across all service areas.

Schedule: Varied Schedule Hours: varied between 6a-9p Location: 6644 E Baywood Ave Mesa, AZ 85206

Banner Baywood Medical Center is a 342 bed hospital serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona. We provide complete acute care services and outpatient services to include but not limited to cancer, stroke, women's health, rehabilitation, emergency medicine and surgery. Our Emergency Department treats a variety of ailments and offers advanced treatment areas, with 68 beds, seeing over 50,000 patients per year. We are certified as pediatric prepared as well as designated as a Trauma level 3 emergency room. In addition, our comprehensive orthopedic unit is one of the nation's premier orthopedic programs. The unit's commitment to excellent patient care has earned a 4 STAR rating by CMS and repeated recognition as having one of the Top 100 Orthopedic Programs in the U.S. by The Health Network and HCIA, Inc. Because we are also a leader in neurological medicine, people throughout Arizona come to us when they need treatment for conditions of the brain, spine and nervous system.

Position Summary

This position works as a member of the food service team on one or more assignments in cleaning, food preparation, patient trayline or retail café. Provides service and assistance to patients, staff and other customers in accordance with established dietary and retail cafe policies and procedures.

Core Functions

• Sets up work station and prepares all assigned foods and nourishments in the correct quantities, following established procedures, portion control and food quality standards. Assures that food presentation continually meets standards.
• Cleans and sanitizes dishes, flatware, trays, cups, glasses and cooking utensils. Also cleans and sanitizes designated equipment and kitchen areas disposing of all waste materials. Monitors dish machine temperature.
• Maintains par levels of foods and/or supplies in assigned areas, orders and/or restocks items in accordance with established routines, rotates food stocks, checks expiration dates.
• Checks and records food and equipment temperatures according to defined procedures, and reports any discrepancies to the supervisor.
• May deliver meals, nourishments, late trays and/or tube feedings to units; return excess nourishments as requested. May also assist in catering or special event service.
• May handle transactions at cash register (if applicable) and/or cafe.
• This position interacts with other food service department personnel, hospital staff, patients and families. Requires the ability to follow a work routine with regular supervision, to work quickly and correctly while providing good customer service and maintaining sanitation standards. The work requires the ability to follow instructions and guidelines for the use of cleaning chemicals and be able to work in physical contact with them.

Minimum Qualifications

This position requires the ability to learn and follow established policy and procedures, read and understand written and verbal instruction, to communicate effectively and to provide customer service. Must be able to learn food handling regulations and pass certification tests as required. POS (cash register) when applicable. For Banner Staffing Services (BSS) team members, the food handlers' card is required with 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required. Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Preferred Qualifications

Additional related education and/or experience preferred.

EEO Statement

EEO Statement: EEO/Disabled/Veterans

Drug-free Work Environment

EEO/Disabled/Veterans Banner Health supports a drug-free work environment.

Benefits

• We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.