Food Service Worker

bannerhealth; Mesa (AZ); On-site; USD 27,000 - 36,000; Full time

Job summary

Banner Health is seeking a dedicated food service team member to support patient meals, nourishments, and café service. You will prepare foods, assist with tray lines, and ensure quality and sanitation in a fast-paced hospital setting.

This role requires reliable shift work, strong customer service, ability to follow policies, and basic cash handling; previous food service or POS experience is a plus.

Qualifications

• Ability to learn and follow established policy and procedures.
• Read and understand written and verbal instruction.
• Communicate effectively and provide customer service.
• Learn food handling regulations and pass certification tests as required.
• POS (cash register) experience when applicable.
• Food handlers' card within 30 days of hire.
• Arizona Fingerprint Clearance Card at hire and maintains the card.

Responsibilities

• Set up work station and prepare all assigned foods following procedures and quality standards.
• Clean and sanitize dishes, utensils and kitchen areas; monitor dish machine temperature.
• Maintain par levels and restock items; rotate stock and check expiration dates.
• Check and record food and equipment temperatures; report discrepancies.
• Deliver meals or nourishments to units; assist in catering or special events as needed.
• May handle transactions at the cafe or cash register.
• Interact with hospital staff, patients and families while maintaining sanitation and following guidelines.

Skills

Customer service

Communication

Food safety

Cash handling

Reading instructions

Tools

POS system

Job description

Position Summary

This position works as a member of the food service team on one or more assignments in cleaning, food preparation, patient trayline or retail café. Provides service and assistance to patients, staff and other customers in accordance with established dietary and retail café policies and procedures.

Work Shift: Friday through Tuesday 5:30pm-2am, Full time; Saturday through Wednesday 6am-2:30pm, Full time.

Core Functions

1. Sets up work station and prepares all assigned foods and nourishments in the correct quantities, following established procedures, portion control, and food quality standards. Assures food presentation continually meets standards.
2. Cleans and sanitizes dishes, flatware, trays, cups, glasses and cooking utensils. Also cleans and sanitizes designated equipment and kitchen areas, disposing of all waste materials. Monitors dish machine temperature.
3. Maintains par levels of foods and/or supplies in assigned areas, orders and/or restocks items in accordance with established routines, rotates food stocks and checks expiration dates.
4. Checks and records food and equipment temperatures according to defined procedures, and reports any discrepancies to the supervisor.
5. May deliver meals, nourishments, late trays and/or tube feedings to units; return excess nourishments as requested. May also assist in catering or special event service.
6. May handle transactions at cash register (if applicable) and/or café.
7. Interacts with other food service department personnel, hospital staff, patients and families. Requires the ability to follow a work routine with regular supervision, to work quickly and correctly while providing good customer service and maintaining sanitation standards. Requires following instructions and guidelines for the use of cleaning chemicals and being able to work in physical contact with them.

Minimum Qualifications

• Ability to learn and follow established policy and procedures.
• Read and understand written and verbal instruction.
• Communicate effectively and provide customer service.
• Learn food handling regulations and pass certification tests as required.
• POS (cash register) experience when applicable.
• Food handlers' card required within 30 days of hire for Banner Staffing Services (BSS) team members; for BSS team members in Tucson and Colorado the card is not required.
• Employees working at Banner Behavioral Health Hospital or Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of employment, plus an Arizona Criminal History Affidavit signed upon hire.

Preferred Qualifications

• Additional related education and/or experience preferred.

Our organization supports a drug‑free work environment.

EEO/Disabled/Veterans