Food Service Worker

Continental; Detroit (MI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Life insurance

Disability insurance

Parental leave

401(k) with company match

At-work dining perks

Flexible schedules

Generous PTO

Total rewards program

Employee assistance program

Job summary

Continental is seeking a Food Service Worker to assist with food preparation, maintain the salad bar, stock supplies, and deliver excellent customer service at Detroit Diesel. The role runs Monday through Friday, 10 AM to 6 PM, and pays an hourly rate of $20.56.

The position requires 1 year of food service experience and includes duties from cash handling to sanitation. Benefits and a total rewards program are available for full-time team members.

Qualifications

• 1 year of food service experience required.
• Food/Beverage production knowledge for prep, serving, storing and handling.
• Mathematics: ability to add and subtract, charging appropriately.
• Suggestive selling to influence purchases.
• Customer service skills for interacting with the public.

Responsibilities

• Food preparation: assist with fruit cups, salad bar, stocking.
• Sales service: engage customers, answer questions, communicate policies.
• Cash handling: process payments, issue receipts, balance drawer.
• Teamwork: contribute to a positive team environment.
• Merchandise and sanitation: stock, rotate products, clean work areas.

Skills

Food service

Food prep

Mathematics

Suggestive selling

Customer service

Job description

Description

The Food Service Worker is responsible for food preparation, cooking, cleaning, stocking, organizing, and providing excellent customer service.

Department

Detroit Diesel 700147

Employment Type

Full Time

Location

Detroit Diesel

Reporting To

Katie Stajka

Compensation

$20.56 / hour

Monday - Friday 10AM - 6PM

Essential Duties And Responsibilities

• Food Preparation : Assisting with food preparation such as creating fruit cups, maintaining the salad bar, stocking food supplies, etc.
• Sales Service : Engage with and provide superior service to all customers. Answer customers' questions, and provide information on procedures or policies. Communicate with customers regarding orders, comments, and complaints.
• Cash Handling : Establish or identify prices of goods and capture sales in the point of sales system. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Ensure accuracy of payments and change disbursements. Balance the cash drawer at the end of each shift.
• Teamwork : Contribute to a positive team environment. Recognize and reinforce individual and team accomplishments. Identify alarms or changes in morale and performance. Maintain calm demeanor during periods of high volume or unusual events to set a positive example for the team.
• Merchandise : Organize and stock supplies, service stations and products. Rotate products and stock grab-and-go items throughout shift to increase sales. Follow-up placement protocols to optimize customer sales.
• Safety & Sanitation : Follow operational policies and procedures. Follow health, safety and sanitation guidelines. Clean, sanitize and organize work areas, utensils, and equipment. Clean service and seating areas. Scrub and polish counters, tables, and other equipment. Perform other duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Job Requirements

• 1 year of food service experience required. Strong food prep skills preferred.
• Food/Beverage Production — Knowledge of techniques and equipment for preparing, serving, storing and handling food and beverage products.
• Mathematics — Ability to add and subtract, charging appropriately and distributing change to customers.
• Suggestive Selling or Influencing Others — Suggesting others to buy merchandise/goods or to otherwise change their minds or actions.
• Customer Service — Working with the public. Knowledge of principles and processes for providing customer services.

Benefits

We prioritize the health, wellness and work-life balance of our team members and designed our comprehensive compensation packages to reflect that.

• Full-time team members are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Team Members can also use our inclusive employee assistance program.
• Part-time Team Members are eligible for our 401(k) with company match, at work dining perks and team members can also use our inclusive employee assistance program.

Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.