Food Service Worker

US-Department-of-Veterans-Affair; Baltimore (MD); On-site; USD 34,000 - 42,000; Full time

Job summary

This Food Service Worker position is located within the Nutrition & Food Service at the VA Medical Center in Baltimore MD. To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position.

Qualifications

• Experience or training sufficient to perform the duties; not requiring a specific length of training.
• Applicants will be rated under the OPM Federal Wage System Qualification Standards.
• Responsibilities include liaison between patient, Nutrition and Food Service staff and Nursing Service; communication of patient nutrition needs.

Responsibilities

• Obtain meal requests from patients and visitors and enter in the computerized system per diet orders.
• Run reports and process requisitions.
• Check meals and tube feedings for accuracy and QA adherence.
• Daily communication with NFS staff and nursing.
• Participate in performance improvement activities (calorie counts, patient surveys, ACD logs).

Skills

Dexterity and Safety

Interpret Instructions

Materials

Technical Practices

Use and Maintain Tools

Work Under Supervision

Work Practices

Job description

This Food Service Worker position is located within the Nutrition & Food Service at the VA Medical Center in Baltimore MD.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

PREFFERED EXPERIENCE WG-3 FT Food Service Worker incumbent acts as liaison between the patient, Nutrition and Food Service staff and Nursing Service for the communication of all patient nutrition needs. This position is responsible for 1) obtaining meal requests from patients and visitors and utilizing computerized system to enter these requests in adherence with the diet order 2) running reports and processing requisitions 3) checking meals and tube feedings for accuracy and adherence to quality assurance standards 4) daily communication with NFS staff and nursing 5) performance improvement activities such as calorie counts, patient satisfaction surveys, ACD logs. Incumbent provides quality customer service, establishes and maintains effective working relationships with patients, visitors and staff throughout the VAMHCS. Good communication skills are essential to this position.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:

• Dexterity and Safety
• Interpret Instructions, Specifications (other than blueprint reading)
• Materials
• Technical Practices
• Use and Maintain Tools and Equipment
• Without more than normal supervision
• Work Practices

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Whole Health is an approach to health care that empowers and equips people to take charge of their health and well-being and live their life to the fullest. The VA is committed to Whole Health and values Veteran and Employee health and wellbeing. As a VA employee, you will practice Whole Health in an environment that supports personalized and proactive care.