Food Service Team Leader

Northeast Grocery, Inc.; United States; Sur place; USD 42 000 - 60 000; Plein temps

Résumé du poste

Northeast Grocery, Inc. is seeking a Food Service Manager to oversee the store's Food Service operation, including the Food Court, ensuring quality standards and financial objectives are met while providing fast, friendly service to Price Chopper customers.

The role requires managing staff, enforcing safety and sanitation regulations, and maintaining proper merchandising and inventory levels. Strong leadership and communication skills are essential.

Qualifications

• Must be at least 18 years of age.
• Ability to manage others and demonstrate follow-through to achieve desired results.
• Satisfactory performance reviews.
• Strong communication skills.
• Basic Literacy.
• Basic Computer Skills.

Responsabilités

• Manage day-to-day department operations including supervision of department staff.
• Plan appropriate staffing levels and scheduling to meet business needs.
• Ensure compliance with safety, sanitation laws, and corporate policies.
• Hire, train, and develop department staff; document performance and disciplinary actions.
• Provide fast, friendly, and efficient customer service following CHOPS and 5S standards.
• Monitor payroll, sales, gross profit, CTO, shrink, and inventory levels.
• Merchandise department per planograms, knowledge of products, shelf conditions, stock levels, rotation, signing policies.

Connaissances

Leadership

Communication

Literacy

Computer Skills

Formation

High School Diploma

Description du poste

Pay starts at . Pay is based on experience.

SUMMARY

Oversees the Food Service operation of the store inclusive of the Food Court area to ensure that all budgeted financial objectives and departmental product quality and presentation standards are achieved to promote optimal opportunity for sales. Ensures that all corporate and state sanitation procedures and regulations are met. Supervises and directs the work of Food Service personnel within the department. Provides fast, friendly, helpful and efficient service to all Price Chopper customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

1. Manage day to day department operations to include:
   • a. Ensuring the proper supervision of department staff.
   • b. Responsible for appropriate scheduling and staffing of department to satisfy business needs.
   • c. Ensure that all associates within department adhere to all Federal and State laws, as well as all corporate policies and procedures related to safety/sanitation.
   • d. Responsible for the hiring, training, and development of all departmental staff. Documents performance issues, and recommends disciplinary actions as needed.
   • e. Ensure that all associates in department follow company dress code.
   • f. Ensure that each associate provides the highest level of fast, friendly, and efficient customer service, exhibits C.H.O.P.S behaviors, adheres to 5S standards, at all times.
   • g. Understands and follows the corporate code of conduct
2. Responsible for monitoring, controlling and achieving pre-established financial results set forth for the department. This includes but is not limited to monitoring the following:
   • a. Payroll
   • b. Budgeted sales
   • c. Gross Profit
   • d. CTO
   • e. Shrink
   • f. Inventory levels
3. Responsible for the appropriate merchandising of department products. This includes but is not limited to following:
   • a. Ensuring that products are displayed as per Corporate planograms and special programs
   • b. Expressing a complete knowledge of department products to the customer
   • c. Ensure that proper shelf and display conditions are adhered to
   • d. Ensuring proper stock levels of items, especially sale items
   • e. Ensure proper item rotation
   • f. Ensure the department conforms with all corporate, Federal, and State signing policies and regulations.

Maintain Cold case logs, Hot food logs and Cooling logs consistent with store policy.

Performs other related duties as assigned by management and adheres to all company policies and procedures.

MINIMUM QUALIFICATIONS

Must be at least 18 years of age.
Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
Satisfactory performance reviews.
Strong communication skills.
Basic Literacy
Basic Computer Skills

EDUCATION AND EXPERIENCE

High School Degree or equivalent.
3+ years of related experience.

PHYSICAL REQUIREMENTS

Exposure to Hot Environment Occasional 1-3 Hours Exposure to Cold Environment Occasional 1-3 Hours Standing Constant 5-8 Hours Walking Constant 5-8 Hours Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours Bending Frequent 3-5 Hours Twisting Frequent 3-5 Hours Pivoting Frequent 3-5 Hours Squatting/Kneeling Occasional 1-3 Hours Pushing/Pulling Occasional 1-3 Hours up to 50lbs Lifting Frequent 3-5 Hours up to 25lbs Lifting Occasional 1-3 Hours up to 50lbs

## EQUIPMENT USED
Computer Applications
Phone
Cleaning Supplies
Dolphin
Cooking Equipment
Fryer
Register
Scales.
Knives.
Slicers.
Ovens/Stoves.

*Equipment used by a minor (under 18 years of age), please refer to The Equipment use by Minor Associates policy dated: June 2008.

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.