Food Service Supervisor - Wilberforce University

Thompson Hospitality Corporation; Wilberforce (OH); On-site; USD 50,000 - 75,000; Full time

Job summary

Join a leading company as a Campus Dining Food Service Director, overseeing dining services at a vibrant college campus. You will lead a team, optimize dining experiences, and ensure compliance with health regulations while contributing to student engagement and sustainability.

Benefits

Health/Dental/Vision

Paid Time Off

401(k), matched up to 4%

Short- and Long-Term Disability

Tuition Reimbursement

Employee Referral Program

Pet Insurance

Discounts: Hotels, Travel, Tickets, Restaurants

Discounted meal plan for employees and their relatives

Qualifications

• Proven supervisory experience in food service.
• Strong interpersonal and communication abilities.
• Proficiency in dining facility operations.

Responsibilities

• Supervise and coordinate dining facility staff.
• Manage daily operations, including scheduling and inventory.
• Ensure compliance with food safety and health regulations.

Skills

Leadership

Team Management

Organizational Skills

Interpersonal Communication

Problem-Solving

Job description

Overview

Are you a culinary leader with a passion for innovation, teamwork, and creating unforgettable dining experiences? Join us as a Campus Dining Food Service Directorand bring your vision to life at the heart of campus life!

In this dynamic role, you’ll lead the strategy, execution, and daily management of dining services at a vibrant college or university campus. From crafting menus that excite and nourish to driving sustainability and student engagement, you’ll be the force behind a dining experience that feeds both body and spirit.

Responsibilities

• Supervise and coordinate dining facility staff, assigning tasks and providing guidance for smooth operations and service quality.
• Train and instruct staff on customer service, complaint resolution, and maintaining customer satisfaction.
• Manage daily operations, including scheduling, inventory, and waste reduction to optimize efficiency and control costs.
• Conduct training for new and current employees on safety, service protocols, and job-specific tasks.
• Ensure compliance with food safety, health, and university policies for a safe dining environment.

Qualifications

• Proven supervisory experience in food service, showcasing leadership, team management, and organizational skills.
• Strong interpersonal and communication abilities to enhance the dining experience for staff and customers.
• Proficiency in dining facility operations, including food prep, service standards, inventory management, and compliance with health and safety regulations.
• Aptitude for problem-solving, decision-making, and maintaining smooth operations.
• Adaptability in managing staff and operations within a fast-paced dining environment, handling changing priorities and diverse situations.

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short- and Long-Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.

Who We Are:

As the nation’s oldest private HBCU owned by African Americans, Wilberforce University blends faith, tradition, and rigorous academics to prepare students as leaders and change-makers. Offering 21 majors across business, sciences, humanities, and more, Wilberforce fosters critical thinking, ethical values, and workforce readiness. Rooted in Christian principles and community commitment, the university empowers students to thrive personally and professionally while making a lasting impact. Wilberforce University is more than a school — it’s a movement built on history, driven by purpose, and focused on creating a better future.

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.